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AMEX “no payment required at this time.”

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Anonymous
Not applicable

AMEX “no payment required at this time.”

I want to pay my Amex charges early but it won’t let me. When I hit the make payment button I keep getting that error message. Anything I can do?
Message 1 of 19
18 REPLIES 18
TheBoondocks
Established Contributor

Re: AMEX “no payment required at this time.”

If it states that, then you don't have to pay. You could still pay if you want even when it states that.
Message 2 of 19
K-in-Boston
Epic Contributor

Re: AMEX “no payment required at this time.”

Have the charges been completed, or are they still pending?  AFAIK Amex won't let you pay more than the current balance on a card.

Message 3 of 19
Anonymous
Not applicable

Re: AMEX “no payment required at this time.”


@Anonymous wrote:
I want to pay my Amex charges early but it won’t let me. When I hit the make payment button I keep getting that error message. Anything I can do?

Your card is likely less than a month old, and you've most likely already made a payment. You are not allowed to pull more than one payment, per card account from any bank until after 30 days from account opening.

 

You may use your bank's bill pay service or send a check through the mail if you wish to make additional payments.

Message 4 of 19
Anonymous
Not applicable

Re: AMEX “no payment required at this time.”

Kind of comical though. Trying to force a payment when it says "nothing due at this time", then kindly asks "can I help" as a rejection.

 

Message 5 of 19
601flyguy
Established Contributor

Re: AMEX “no payment required at this time.”

Open a chat and they can apply a payment in these situations.
2019 Spend Summary
$944,008 Amex BRG
$91,953 Amex SC
$58,351 Discover It
$50,046 BofA CR
$36,146 Amex PRG
$6,774 Cap1 QS
$963 Amex CM

$1,188,241 Yearly Spend
Message 6 of 19
sdsoccerdad
Established Contributor

Re: AMEX “no payment required at this time.”


@Anonymous wrote:

@Anonymous wrote:
I want to pay my Amex charges early but it won’t let me. When I hit the make payment button I keep getting that error message. Anything I can do?

Your card is likely less than a month old, and you've most likely already made a payment. You are not allowed to pull more than one payment, per card account from any bank until after 30 days from account opening.

 

You may use your bank's bill pay service or send a check through the mail if you wish to make additional payments.


This is exactly right.  Happened to me last year and again with my new card when I tried to make a second payment.  I hate it though cause I like to make payments weekly.

Personal Cards:


Business Cards:

Started my journey in the high 500's 10/1/2016
Current Fico: EQ:740 | TU:757 | EX:775
Message 7 of 19
Anonymous
Not applicable

Re: AMEX “no payment required at this time.”


@sdsoccerdad wrote:

@Anonymous wrote:

@Anonymous wrote:
I want to pay my Amex charges early but it won’t let me. When I hit the make payment button I keep getting that error message. Anything I can do?

Your card is likely less than a month old, and you've most likely already made a payment. You are not allowed to pull more than one payment, per card account from any bank until after 30 days from account opening.

 

You may use your bank's bill pay service or send a check through the mail if you wish to make additional payments.


This is exactly right.  Happened to me last year and again with my new card when I tried to make a second payment.  I hate it though cause I like to make payments weekly.


It's not the card account, the restriction is on the payment account. Same 30 day restriction will apply if you add and use a new payment account today regardless how old the card account is.
Message 8 of 19
Anonymous
Not applicable

Re: AMEX “no payment required at this time.”

It’s because you just recently added the bank account. They allow one payment once you add a bank account. After 30 days you will be able to make payments as frequently as you like. You can call this number 18002301284 and they can process a payment for you. I just went through this process yesterday.
Message 9 of 19
HeavenOhio
Senior Contributor

Re: AMEX “no payment required at this time.”


@K-in-Boston wrote:

Have the charges been completed, or are they still pending?  AFAIK Amex won't let you pay more than the current balance on a card.


I paid toward pending charges once. If I remember correctly, you fill in the number under "other."

Message 10 of 19
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