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Amazon synchrony card CLI ?

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Anonymous
Not applicable

Re: Amazon synchrony card CLI ?

I'd try the online chat or call credit solutions. I heard the cli button isnt as easy to get. I called the number right after I was approved and they bumped me up from my 700 SL Smiley Happy

Message 11 of 14
Anonymous
Not applicable

Re: Amazon synchrony card CLI ?


@bichonmom wrote:

Thanks! I'll try the online chat. It's not avail right now. Is it only open during regular business hours? Also, do they ask a lot of questions, like why I want an increase, confirming income, etc.?

 

 


Best answer to the overall question?  A resounding, "NO!".  Other than the basic indentity verification, they dont ask a single thing, other than your income.  And I wouldn't consider you breathing out a few syllables, "verification", if that's what you were asking.  They just tell you theyre going to read that statement that you dont have to include income from alimony, etc, if you dont wish to, and when theyre dont reading it, they ask you for a number.  That is the extent of the verification.

 

They then ask if they can put you on hold for a few minutes, to which you cheerfully say yes, as it takes less time than waiting for a fast food order.  Then they come back and ask if they can send you a code to your cell or home phone, to verify something or other, and again you gleefully say "sure", as you know you're very close to getting to hear what you want.  If you choose a cell phone,  they will then read you a disclaimer that normal text message rates will be incurred, and then they ask if they have your permission to text you.  You say yes, and the text comes soon without too much awkward silence in betweem(no need to make conversation).  

 

After you read the 5 or so digit code back to them, taking pride that you are who you say you are,  then there is a bit of the awkward silence where you may wonder what they are doing .  Don't worry though, it doesn't last too long.  I believe after that you get your answer, and react accordingly.   If you aimed high purposefully in order to leave nothing on the table, they will apologize like mine where Will Said, "Were able to authorize you for $12,000.  You will be receiving a letter from the credit bureau why we weren't able to authorize the full $13,000 you requested", at which point you try to keep a straight face, even though they can't see it, and respond in the manner you find most fitting.  

 

I don't like to go into things blind on the first time either(even though I did for this),  so I understand how you feel and hope we were able to address your concerns satisfactorily.  Really, all that's going to be in that cave is what you take in.  For the most part, it is quick and easy.  After the first time, I found it fun, and to avoid routine you can actually work on points for style if you wish.  Smiley Wink    Seriously, it sounds like you will find this surprisingly easy, wish you had done it earlier, and wonder when you can do it again.  I will not make the obvious analogies there.  I give you my blessing to go forth and score a higher CL!  

Message 12 of 14
Anonymous
Not applicable

Re: Amazon synchrony card CLI ?

This is how easy it is:

 

"

 

Exit

 


   
 

11:40:12 AM : J: Initial Question/Comment:


11:40:19 AM : System: Welcome to Amazon.com Store Card Live Chat. Your chat may be monitored and recorded for quality purposes. A chat agent will be with you momentarily.


11:42:45 AM : System: R has joined this session!


11:42:45 AM : System: Connected with R. Your Reference Number for this chat is xxxxxx.


11:42:53 AM : R: Hello J. Thank you for contacting us.


11:42:57 AM : J: Good morning R! How are you today?


11:43:42 AM : R: I am good. Thank you for asking.


11:43:52 AM : R: How may I assist you today J?


11:43:54 AM : J: Great! I was inquiring to see if I could request a credit limit increase.


11:45:04 AM : R: I will be glad to help you with that.


11:45:12 AM : R: Please note, I can only submit a request for you.


11:45:29 AM : R: The system will decide wether to accept or decline the request and I will not be able to alter the results.


11:46:26 AM : J: Ok


11:48:02 AM : R: To complete this transaction I am going to need your net income. When disclosing income, please provide the annual net dollar amount of all sources of income which you have, as an individual. Alimony, child support or separate maintenance income need not be included unless relied upon for credit.


11:48:08 AM : J: $93,000


11:48:22 AM : R: May I know the amount of credit line increase you'd like to request?


11:48:27 AM : J: $25,000


11:49:03 AM : R: All right. Please give me a minute while I submit the request.


11:49:08 AM : J: No problem take your time


11:50:10 AM : R: Thank you for holding.


11:50:39 AM : R: Unfortunately your request for an increase has been denied. You will receive a letter in 7-10 business days explaining the reason for the decision.


If you find the decision was based on incorrect information, please contact the credit bureau indicated on the letter and call us when the information has been corrected.


11:51:00 AM : J: No problem, thank you for your help!


11:51:25 AM : R: Is there anything else I can assist you with J?


11:51:30 AM : J: Thats all. Happy HOlidays!

 

 

 

Now if it would have went well, they would have countered with something more than my current limit, but less than $25k.  Theres no need to be fearful.

Message 13 of 14
Anonymous
Not applicable

Re: Amazon synchrony card CLI ?

I have had more success calling Credit Solutions. Started with 700.00 and now have 10k. 

Message 14 of 14
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