American Express Welcome Offer Question

[RedWolfFish77]

I called them, they were really polite about, it does qualify for both the 1.5% and the welcome offer 

[OmarGB9]

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@RedWolfFish77 wrote:

I called them, they were really polite about, it does qualify for both the 1.5% and the welcome offer 

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So what was the problem, though?

[RedWolfFish77]

I guess I was confused as to why the small purchase that was made on the same day after the big one was showed as cash back while the big one wasnt showing anything 

[OmarGB9]

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@RedWolfFish77 wrote:

I guess I was confused as to why the small purchase that was made on the same day after the big one was showed as cash back while the big one wasnt showing anything 

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No lol, what I meant was, did Amex offer any explanation as to why the small charge showed cash back while the large one didn't. 

[NRB525]

I'm confused. Can you take a screen image, blot out identifying info and post those?

My first thought is something about the description of the transactions runs longer for the fitness center, and that puts the 1.5% note on a sub-screen where more detailed info can be seen on a larger grid. The grocery would also have a more-detailed second screen.  

Also, I thought CM got 1.5% everything, except obviously cash equivalents. 

[jcooks]

It may take a while for it to register the correct award after purchasing.  I noticed similar with my Gold and Blue Business Plus.  One grocery purchase didn't show on the Gold as 4x right away, after statement closing, it showed up correctly.  Same with a random charge on the Blue Business Plus for 2x.