Amex Dispute Question

[Jayb5635]

Hey all, so I called up Amex to try and get a refund on tickets I bought on ticketmaster for a concert next month. Today amex emails me saying that they've credited the 400 dollar charge back on my card because they haven't heard back, and if they don't hear from ticketmaster by 3/8, the case is closed. What I'm wondering is in the meantime, what happens with the tickets, are they still valid ??? It just seems odd to me that perhaps they're still good to use. I apologize if this is a weird question

[Anonymous]

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@Jayb5635 wrote:
Hey all, so I called up Amex to try and get a refund on tickets I bought on ticketmaster for a concert next month. Today amex emails me saying that they've credited the 400 dollar charge back on my card because they haven't heard back, and if they don't hear from ticketmaster by 3/8, the case is closed. What I'm wondering is in the meantime, what happens with the tickets, are they still valid ??? It just seems odd to me that perhaps they're still good to use. I apologize if this is a weird question

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They probably are good for....now.  Ticketmaster will probably cancel the tickets and if they're scanned, it will show an invalid ticket.

Curious.  What was the basis for your dispute with Ticketmaster?

[Jayb5635]

I wanted to refund the first set of tickets I bought because I got better seats a few hours later. However, I could never get in contact with them. Tried phone, email, social media, but nothing. So as a final resort I called up Amex. I know someone now who wants the tickets but I'd imagine it's too late at this juncture

[Anonymous]

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@Jayb5635 wrote:
I wanted to refund the first set of tickets I bought because I got better seats a few hours later. However, I could never get in contact with them. Tried phone, email, social media, but nothing. So as a final resort I called up Amex. I know someone now who wants the tickets but I'd imagine it's too late at this juncture

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Gotcha.  Yeah, could be risky in giving/selling the tickets if TicketMaster acts upon the dispute.

[Anonymous]

Does ticketmaster allow cancellations?

[bz386]

Keep in mind that TicketMaster will not be happy with you for doing that. They might close your account and never sell you another ticket. Chargebacks are for disputes and this really doesn't sound like one.

[Anonymous]

Ticketmaster purchases are non refund, right? I lost about 300 bucks on Yankees game tickets becuse the game canceled due to heavy rain. I was only visiting new York from denmark at the time, and I could not attend other game. Ticketmaster basically told me to kick rocks. And unfortunately discover agreed.

[Jayb5635]

I think it depends on the event and the time in which you attempt to refund it. I tried for 3 days to contact them, and when I never heard from them, went through Amex. I didn't want to get saddled with over 400 dollars in tickets I didn't need. If ticketmaster decides to close my account, whatever. I would just use my wife's account

[cp94550]

Filing a dispute with AX seems shady in my opinion.

[Jayb5635]

I wasn't trying to be shady to be honest, just wanted them to reply and get the tickets refunded