Amex No Longer Backdating to Credit Bureaus

[Anonymous]

I was just told by a customer service rep in the Amex credit bureau office that after March 21st, 2015 Amex will no longer be backdating applications to credit beaur's. That does not affect MSD's. I applied for a card in February, but it did not report until March 28th, and when it did, it was reported as opening in 2015. The MSD date on my card is still back dated to 2013 like it should be, but I was told that because it first reported after the policy change, there is nothing that can be done.

This is a huge let down from Amex and really turns me off to adding any more Amex cards.

[Anonymous]

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@Anonymous wrote:

I was just told by a customer service rep in the Amex credit bureau office that after March 21st, 2015 Amex will no longer be backdating applications to credit beaur's. That does not affect MSD's. I applied for a card in February, but it did not report until March 28th, and when it did, it was reported as opening in 2015. The MSD date on my card is still back dated to 2013 like it should be, but I was told that because it first reported after the policy change, there is nothing that can be done.

This is a huge let down from Amex and really turns me off to adding any more Amex cards.

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Thats interesting.. I hope that CSR is just misinformed.  I will wait to see if there is data on this before I decide it is set in stone.  Also, If I were you I'd talk to someone again from Amex to see if they tell you the same thing..

[Anonymous]

If this is true it eliminated the last advantage AMEX had over other creditors. Major blow

[longtimelurker]

I would expect to hear a lot more noise about it if it was really the case, but maybe it's too soon for many people to realize.

[Tonya-E]

This will really suck if true. I received my Amex Everyday last month but it won't report until next week. I will see what happens. 

[Open123]

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@longtimelurker wrote:

I would expect to hear a lot more noise about it if it was really the case, but maybe it's too soon for many people to realize.

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Right, if true, we'll see and read confirmation soon enough.  I'd wager the CSR was simply either misinformed or had miscommunicated.  Matter of fact, I'll test it out myself soon enough.

[Anonymous]

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@longtimelurker wrote:

I would expect to hear a lot more noise about it if it was really the case, but maybe it's too soon for many people to realize.

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Well that's what I thought too, so I searched for anyone else talking about it on here and found nothing. According to this particular CSR, the policy changed less than three weeks ago, so my guess is that it just has not affected too many people yet.

[Anonymous]

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@Anonymous wrote:

If this is true it eliminated the last advantage AMEX had over other creditors. Major blow

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+1. Completly agree

[lg8302ch]

That would be a bummer....and I missed my  chance as the plan was for January 16....we will see what a storm this will create

[ksantangelo23]

Hm, I spoke to a CSR last Friday (March 27th) looking into why my BCP card is still reporting as 2013, while my Hilton was backdated to 2007. CSR said it will be fixed, and she didnt know why the card wasnt backdated correctly.

My statement cuts in a week, so, we'll see.

EDIT: I called their credit reporting division directly, not frontline CSRs