Amex site back up

[Anonymous]

Hey Fused,

Amex site is back up. It's 743 EST. However, did not try to make a payment.

[fused]

Yes it is running, but it's very slow and I'm still having trouble navigating.

[Anonymous]

I finally got logged in, and it is still SLOW.  Paid my blue card.  It took a while, but I got the confirmation number.

[Anonymous]

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@fused wrote:

Yes it is running, but it's very slow and I'm still having trouble navigating.

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I just noticed that too. Even when I tried to look at different cards it was giving me an error message

[WhirledPeasPlease]

See I thought it was just me -- that they were punishing me for doing that CLI. 

[Anonymous]

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WhirledPeasPlease wrote:

See I thought it was just me -- that they were punishing me for doing that CLI. 

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Ok- spoke too soon. They are back down.

[Anonymous]

Our System is Not Responding You may experience intermittent delays. We apologize for this inconvenience. While we are working to correct the problem, you can: Try again by hitting the Back, Refresh or Reload buttons on your web browser Try your request again later today If you are trying to make a payment, you can pay via telephone by calling 1-800-472-9297 Thank you

[Anonymous]

Same thing happened to their internal system in the credit department several weeks ago.  They've been switching servers and updating their mainframe over the past couple of months and couldn't take the call volume.

[Anonymous]

@9:49

We're Sorry...The American Express Online Services system has not properly responded to your request.
You can use your browser's back button to resubmit your request now. In many cases, this
second attempt will be executed fully. Or you can try again in a few minutes.
If the problem persists, please call American Express Customer Service at 1-800-AXP-7500,
from 8:00 am to Midnight EST, 7 days a week, and please provide the problem code shown
on this page.
We apologize for any inconvenience this may have caused you.
Problem Code : 8493 I/O Exception Connecting to IFS Server = Connection refused