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I've seen so many posts but I'm not clear on what is triggering this.
Does anyone have a summery of why this is happening?
Well it's pretty scarey, I really like 5% off amazon purchases. I have also been keeping a 0% at statement closing policy until this problem clears up.
Sorry to hear. I am about to cancel all with them without getting any accounts frozen over the way they have handled fraud charges on by Ebates card. These jokers call me the end of August to check on a bunch of charges I tell them they are all fraudulent except for 2, they issue new card and trasnfer the fraud charges to it. I never receive any paperwork or acknowledgment from them in writing and am told to contact fraud dept which I do they tell me it takes 30 to 60 days before anything happens. Seeing still nothing being done after this I sent them a certified letter Oct 4 informing them of all the bogus charges and indicated it was them who called me to begin with and that they had done zippo to date and that they are knowingly reporting a false balance to the CRA in violation of the FCRA. They received this letter last Thu as of today I have written communication that they are working on it and it will take another 30-60, I also got a phone call to tell me they are working on it...... I am giving them 2 more weeks before I torch my 3 Sych accounts. This is ridiculous no other of my banks has done this with fraudulent charges the new account is opened and I never hear another word about them... End rant.... Good luck with your deal OP.
Gdale:
Sounds like trying to deal with Macy's when someone uses the Macy's Amex for fraudulent charges.. It was a nightmare to fix for a friend of mine....
THings had to be mailed or faxed in and then they didnt do anything.... And one side told him not to pay the fraudulent charges and the other was sending him late notices...
They finally took the charges off and took repeated phone calls to get the lates removed...
Macys is horribly antiquated ......
-J
Sorry OP for the headache Synchrony is causing you...8 days ago I closed my Amazon (CL 900), Marvel (CL 2,500) and Lowe's (CL 700)...all 3 had been blocked a couple of weeks earlier, and was just waiting for the blue enveloped to arrive...interestingly enough, my Walmart store card (CL 3,000) is still open...all 4 cards were open back in May this year, within a few days from each other. My point here is that exposure is not always the problem, since mine was only 7,100 on 4 accounts... I did not even called CS to ask for any CLI, as many on this forums suggest right after opening their accounts. In my case, probably opening my accounts too close to each other may have triggered the AA...I was close to sending back the information they requested, becuase I have nothing to hide regarding my income, but them I have read that many people have had their accounts closed anyway, so I thought why bother...I will miss my Amazon card, and the other one that I love is my Walmart card, but that one is still open...