I went to set up auto pay on my newest PenFed credit card and I noticed that the auto pays I had set up for my other 3 PenFed cards were gone. Not sure when this happened but it's a little disconcerting. Then I started checking some of my other accounts and noticed my Kohl's auto pay was gone as well. I always set these up as soon as I get a new card and I always select the option for no end date. I was thinking if I ever ended up in a coma or something I'd have time to recover without missing any payments. Now I'm not so sure. I'm going to review all my accounts now and periodically. I just thought I'd share my experience with you all in case you want to double check your accounts.
Do you remember if you set up auto pay in app or online with PenFed?
I thought I found the same issue a few month's back, then had the auto pay - pay twice and discovered (at the time) app and web didn't show the other. Now I can't find auto pay in app, but had already corrected it to not double pull payments.
@chiefone4u that's really odd.
I'm almost 100% sure I've only ever set them up online not with the app but I set some of them up a few years ago. When I look in the app and online now they all seem to match exactly. Since I only schedule the minimum amount due and I always pay in full anyway it won't matter if there are two scheduled per month because they should all get automatically canceled anyway. Unless I actually am in a coma. But with only the minimum amount due being paid I could go for months or years with double minimum payments so I guess I can live with that.
You can find autopay in the app by selecting make payment on the account and then selecting scheduled payments.