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Hi
I have two Credit one accounts that I've had open for about 3 years. If I want to close the account will calling suffice or should I write a letter?
I have PIF payments pending on both so it'll be maybe a week until they both show a zero balance.
If I call today will they send me a final bill or should I wait?
1) Once statement cuts, immediately pay total balance (if higher than $0).
2) Once the payment posts or account shows $0 online, print the page.
3) Contact Credit One via phone to confirm $0 balance--get name of representative.
4) Fax or mail (with shipping and/or signature confirmation) a request to immediately close the account. Include the reps name who confirmed the $0 and date of confirmation in the request letter. Additionally request written confirmation that your account was closed and reported to the CRA's as "Account Closed At Consumer's Request." Attach a copy of the printed document showing the $0 balance.
4) Let out a big sigh of relief. LOL
Here is a sample letter if you need one:
Your Name
Address
City, State Zip
Date
Credit One Bank
Address
City, State Zip
Re: Credit Card Account Cancellation Request
Acct: Account Number
Dear Sirs:
First, I’d like to thank Credit One Bank as I am most appreciative of your outstanding service and the opportunity Credit One Bank provided me in effort to build and strengthen my consumer credit profile. I must say, my experience with your institution has truly been a pleasure.
Second, I feel that I have successfully achieved my financial goals through the use of the wonderful service you provided. Therefore, I wish to close my credit card account with Credit One Bank. In addition to the refund of my secured deposit in the amount of $500.00, I am requesting that my credit reports reflect that this account was ‘Closed at the Consumer’s Request.’ I am further requesting written confirmation of the account’s closure. My records indicate that my current balance is $0.00--being the same information provided on 06/26/2016 by Credit One Bank Online Customer Access. For your reference, I have enclosed written documentation with regard to current secured deposit amount, current account balance, and current payment information on my account.
Should you have any questions regarding my request, please feel free to contact me at:
Address: Insert Address Here, and/or
Phone: (000) 000-000
Again, my sincere thanks for your excellent service! I will continue to encourage others to utilize your services in effort to meet similar financial goals. Thank you for your anticipated courtesy and assistance in fulfilling my request.
Sincerely,
Your Name
Enc Account Statement—Including Balance and Deposit Amounts, and Payment Information
Via USPS Priority Mail Delivery Serial #
Thanks! That sample letter will help immensely.!
I appreciate it.
@Anonymous wrote:Thanks! That sample letter will help immensely.!
I appreciate it.
Total CL: $321.7k | UTL: 2% | AAoA: 7.0yrs | Baddies: 0 | Other: Lease, Loan, *No Mortgage, All Inq's from Jun '20 Car Shopping |
TTA, follow SOGGIE'S instructions to the "T." I understand Credit One is one of the terrible ones, so protect your back from them. You are smart for asking on here. Good luckj!