Blispay 2% Casback "refund"

[woodyman100]

My Blispay statement cut this morning and they too back the $12.86 that I had warned last month.

i hadn't used the card this month while I was working on minimum spend for the Ritz and the the Hilton (DW).

i can't find anything referencing this in the TOS other than a refund for fraud.

it looks like a "One statement or lose it" thing here.

i left them a Facebook message about it.

[Anonymous]

I'm not understanding. Blispay applied my cashback as a statement credit.
Did your statement generate showing a zero balance or something?
If it did, and they removed your cashback that is a curious practice! So if you want to keep your cashback you have it use the card each month and show util on your statement. I hope they aren't doing this and it's just a glitch on your account atm.

[woodyman100]

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@Anonymous wrote:
I'm not understanding. Blispay applied my cashback as a statement credit.
Did your statement generate showing a zero balance or something?
If it did, and they removed your cashback that is a curious practice! So if you want to keep your cashback you have it use the card each month and show util on your statement. I hope they aren't doing this and it's just a glitch on your account atm.

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Yes it had a "Zero" Balance.

i never used the card in August. 

The $12.86 that was earned in July was 'erased' this statement to bring the account from a negative to a zero balance.

i searched the TOS and all I find is that they reserve the right to "refund" the cash back if they suspect fraud. 

I assure you that Coffee and a key box for the local Fire Marshall are not fraud.

there has to be a statement somewhere that I'm missing

[coldnmn]

I paid mine in full before statement closed and my statement had a credit of my cash back. It must be an error that should be easily fixed by customer support.

[Anonymous]

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@coldnmn wrote:
I paid mine in full before statement closed and my statement had a credit of my cash back. It must be an error that should be easily fixed by customer support.

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I agree.

[woodyman100]

I paid mine in full as well in July.

the $12.86 posted on the August 4th statement and the card sat idle with no activity and when the Sept 4th statement cut the CB was "refunded".

I hope you're right.

 if I had known I would've 'morning coffee'd ' it away quickly

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@coldnmn wrote:
I paid mine in full before statement closed and my statement had a credit of my cash back. It must be an error that should be easily fixed by customer support.

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[coldnmn]

Did you check the cash back on the BlisPay app? It could be possible they cut you a refund check. It lists all cash back including redeemed cash back.

[Anonymous]

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@coldnmn wrote:
Did you check the cash back on the BlisPay app? It could be possible they cut you a refund check. It lists all cash back including redeemed cash back.

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^^Definitely a plausible explanation coldnmn. OP call CS and ask what happened. Best of luck!

[Anonymous]

I was just about to say it's possible they've sent you a refund check. Banking regulations do not allow the banks to keep credit balances on credit accounts for a certain period of time (I'm uncertain as to exactly how long banks have), but some banks are quicker to act than others on this.

[Anonymous]

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@Anonymous wrote:
I was just about to say it's possible they've sent you a refund check. Banking regulations do not allow the banks to keep credit balances on credit accounts for a certain period of time (I'm uncertain as to exactly how long banks have), but some banks are quicker to act than others on this.

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It has to be a bit of time because I have had negative balances on a couple Chase cards for two months before I charged anything on them.