BofA Cash Reward 10% relationship bonus

[Anonymous]

Hi everyone, I'm new here.
I called (on 1/4) to PC from the standard Bankamericard and my account was switched to cash reward today. I can choose the 3% category and read about all their features (including the preferred reward program) but couldn't find any mention of the 10% bonus for redemption to a BofA account. Where does everyone find the 10% bonus language in their accounts? 

Update: Finally got to redeem some of the balance from last month. No bonus

Also, the Cash reward card I received is the not World Mastercard, may be it's the $1000 CL.

[UncleB]

Hi @Anonymous, and welcome to myFICO!

I've moved your post to a new thread to get your question more exposure. 

--UB

[Anonymous]

Thanks UncleB,

I decided to call them up and the CSR made it sound like my account is not eligible for the customer 10% bonus (she was pretty sure the benefit is still available for new CR accounts).
I saw a recent thread about Cap1 bucket but didn't think it would happen with Bofa too. I guess I'll test my account once the new card arrives.

[Turbobuick]

When you click the down arrow on redemption options... the 10% bonus is listed. 

[kdm31091]

The 10% bonus is still there, though they have definitely buried it in most marketing materials. They are really pushing the Preferred Rewards bonuses.

[Anonymous]

As others have said, you can find it through your online account if you squint and look really hard . You'll have to go to the redemption page and click on FAQs.  I would hotlink it, but the link doesn't work unless you're in your account already. The bonus posts within a day of the charge posting.

[Anonymous]

Thanks to everyone who answered. Looks like my account is different from banquier's. I don't have the entire "recent changes to your reward program" section in FAQ.

I'll make some charges and report back the result when cash back shows up for redemption.

A stupid question but I can still use my old Bankamericard card and get the cash back right? Account number is the same.

[Anonymous]

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@Anonymous wrote:

Thanks to everyone who answered. Looks like my account is different from banquier's. I don't have the entire "recent changes to your reward program" section in FAQ.

I'll make some charges and report back the result when cash back shows up for redemption.

A stupid question but I can still use my old Bankamericard card and get the cash back right? Account number is the same.

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As long as your online account shows the new card information, and the account number is the same, I think you will be fine.  You'll have to make a charge to verify.  Good luck!

[Anonymous]

When you make a purchase, if you’re getting a customer bonus, they add it automatically now (they used to add it at redemption).

It’ll list it out as:

Rewards Base (the 1% of spend on everything)
Category Bonus (if it’s a 2% or 3% category, this’ll be the extra 1-2%)
Relationship Bonus (here’s your extra 10% of the reward or more if you’re preferred).

So it’s all together now. It used to only be added at redemption so it wasn't there like that before.

Edited to add: Screenshot (from mobile and from web, same transaction, censored for privacy) --

[Anonymous]

So I got something from Amazon for $28.99 and this showed up in the app

https://imgur.com/hVdCZit (I can't insert an image directly from computer so I hope this is ok. If not, mod please delete it.)

I'll try to redeem it at the end of this statement period to see if the 10% show up. However, At this point I'm convinced that, at the very least, my account doesn't have the relationship bonus.

May be this perk is only carried over for old cardholders before the 3% category change. I'll change the title to "BofA Cash Reward 10% relationship bonus" to attract more data points from people recently applied or PCed to the card.