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CAP1 EO AM I THE ONLY ONE?

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Kixforpa
Contributor

CAP1 EO AM I THE ONLY ONE?

        I sent the "email" to the CEO last Tuesday, it has been a week with no initial response via email or phone call from Cap1 to me. Is the normal? I keep reading other post and it seems that other members are getting a call 1 to 2 days after. What should I do? Re-send?

~Rebuilding Our Lives~
Message 1 of 22
21 REPLIES 21
myjourney
Super Contributor

Re: CAP1 EO AM I THE ONLY ONE?

No its not normal are you sure of email.address?

PM sent

Before you app think...
Have you done your research of the CC?
Does it fit your spending?
Do you have a plan for the bonus w/o going into debt?
Can you afford the AF?
Do you know the cards benefits? Is it worth the HP?
Message 2 of 22
calihlove75
Established Contributor

Re: CAP1 EO AM I THE ONLY ONE?

I will tell you when I sent the email I never received any call either. Two weeks later I received a letter telling me they removed the annual fee and to fax a copy of my credit report for my problem over inquiries. He also said he was sorry he could not personally contact me. I put my number so who knows. Maybe Cap One is dealing with every unhappy customer under the sun and is too understaffed to deal with us.

100% Ficos: EX 780 , TU 783, EQ 776 inquiries last 2 years/1 year/6 months: EX-0/0/0, TU-0/0/0, EQ-1/0/0~ last credit card app 6/24/13- New car loan 3/8/2014- Discover IT $12,500~Kohls $1000~Amex BCE $4000~ Walmart Discover $7500~NFCU Signature CashRewards $23,300 Chase Freedom MC $6000~ Chase Amazon Visa $1900~ Cap 1/HSBC MC $3800~ Amazon Store $7000~ Fingerhut $1050
Message 3 of 22
myjourney
Super Contributor

Re: CAP1 EO AM I THE ONLY ONE?

winners88 done

Before you app think...
Have you done your research of the CC?
Does it fit your spending?
Do you have a plan for the bonus w/o going into debt?
Can you afford the AF?
Do you know the cards benefits? Is it worth the HP?
Message 4 of 22
myjourney
Super Contributor

Re: CAP1 EO AM I THE ONLY ONE?


@calihlove75 wrote:

I will tell you when I sent the email I never received any call either. Two weeks later I received a letter telling me they removed the annual fee and to fax a copy of my credit report for my problem over inquiries. He also said he was sorry he could not personally contact me. I put my number so who knows. Maybe Cap One is dealing with every unhappy customer under the sun and is too understaffed to deal with us.


I've said the same thing they are probably flooded with request

Before you app think...
Have you done your research of the CC?
Does it fit your spending?
Do you have a plan for the bonus w/o going into debt?
Can you afford the AF?
Do you know the cards benefits? Is it worth the HP?
Message 5 of 22
Kixforpa
Contributor

Re: CAP1 EO AM I THE ONLY ONE?

Thank you for the PM. I can see that happening. I just wish something would happen. 

~Rebuilding Our Lives~
Message 6 of 22
dobirdsmommy
Established Contributor

Re: CAP1 EO AM I THE ONLY ONE?

I sent an email yesterday and was given back a call 24 hours later. Representative told me there is a small amount who work in the EO office who handle the emails.

 

Was told clearly they know about boards where they are being bombarded by emails for CLI and everything under the sun. They look at forums daily she said.   So they are going to address each individual on an as needed basis. 

 

 

building since 2011 Wallet:ME: Walmart 3k;Barclays Rewards 10k, Venture 18k; Slate 5k; Freedom 10k; overstock 4.8k, SGV2.5k; WEMC 20k 1.5 Rewards, Gamestop 1.2k, Fingerhut 3k; 2 NMAC Leases , VS 1.75k, BH 1.62k, Express 1.6k, Avenue 1.75k, JCrew 5k, HSN 1.47k, Torrid 1.55k, Roamans 1.4k, Jessica London 1.54k, kings direct 1.7k, Buckle 1.4k, WW 1.65k, ........ baddies:Fed Tax Lien
DH: 1750 capital one fh 2000, AU - VS, BH, HSN, WEMC, SPGV. Freedom, Slate, Venture, Barclays
Message 7 of 22
Boy
Established Member

Re: CAP1 EO AM I THE ONLY ONE?

Hi, can I pls have the email too thank you
Message 8 of 22
Kixforpa
Contributor

Re: CAP1 EO AM I THE ONLY ONE?

What exactly do you think she meant an as need basis?

~Rebuilding Our Lives~
Message 9 of 22
SwiftTone
Valued Contributor

Re: CAP1 EO AM I THE ONLY ONE?

I emailed the CEO at the address that I found via google last Thursday and I haven't heard anything back either. I am in no rush so I'll probably give it another week until I try again.

AMEX: $25,000, CSR: $10,000, Chase Priority Club: $1,500, Freedom: $5000, Freedom Unlimited: $1000, Discover: $21,000, BoA $11,000, WF Cash Wise: $5000

EQ FICO - 753
TU FICO - 755
EX FICO(AMEX) - 766
Message 10 of 22
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