@BPebbles wrote:
@red259 wrote:
@BPebbles wrote:If it doesn't have the contactless symbol, the sideways wi-fi looking one, on the card, you should request a replacement card. The contactless feature works great in Europe!
I noticed the other day even some of the cashiers when they take my card are using the contactless feature instead of swiping it.
It seems the contactless feature (much like ApplePay or Samsung Pay) seems to process faster than swiping or even the chip method. At least that's what I've observed.
It feels like it goes a little faster. Maybe like 5 seconds faster. However, I know with my local grocery store if I use my contactless amex gold I then have to sign the screen. If I insert the chip I don't have to sign. In that case using the contactless actually takes longer. Wish amex would fix this, because my chase visa doesn't make me sign.
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@red259 wrote:
@BPebbles wrote:
@red259 wrote:
@BPebbles wrote:If it doesn't have the contactless symbol, the sideways wi-fi looking one, on the card, you should request a replacement card. The contactless feature works great in Europe!
I noticed the other day even some of the cashiers when they take my card are using the contactless feature instead of swiping it.
It seems the contactless feature (much like ApplePay or Samsung Pay) seems to process faster than swiping or even the chip method. At least that's what I've observed.
It feels like it goes a little faster. Maybe like 5 seconds faster. However, I know with my local grocery store if I use my contactless amex gold I then have to sign the screen. If I insert the chip I don't have to sign. In that case using the contactless actually takes longer. Wish amex would fix this, because my chase visa doesn't make me sign.
That's on your local store, not AMEX. I've noticed more and more places having issues with their EMV readers, I've had a couple tell me "Oh, you can try it, but it's not been working lately." Then I tap and all is well.
I've got three Chase cards. Freedom, FU and CSP. All are Contactless and have been for at least two years. I believe I had to request it for the Freedom and FU.
@EAJuggalo wrote:
@red259 wrote:
@BPebbles wrote:
@red259 wrote:
@BPebbles wrote:If it doesn't have the contactless symbol, the sideways wi-fi looking one, on the card, you should request a replacement card. The contactless feature works great in Europe!
I noticed the other day even some of the cashiers when they take my card are using the contactless feature instead of swiping it.
It seems the contactless feature (much like ApplePay or Samsung Pay) seems to process faster than swiping or even the chip method. At least that's what I've observed.
It feels like it goes a little faster. Maybe like 5 seconds faster. However, I know with my local grocery store if I use my contactless amex gold I then have to sign the screen. If I insert the chip I don't have to sign. In that case using the contactless actually takes longer. Wish amex would fix this, because my chase visa doesn't make me sign.
That's on your local store, not AMEX. I've noticed more and more places having issues with their EMV readers, I've had a couple tell me "Oh, you can try it, but it's not been working lately." Then I tap and all is well.
I've got three Chase cards. Freedom, FU and CSP. All are Contactless and have been for at least two years. I believe I had to request it for the Freedom and FU.
Why would it be on the store when visa works just fine but the issue is with Amex cards in particular?
@red259 wrote:
@EAJuggalo wrote:
@red259 wrote:
@BPebbles wrote:
@red259 wrote:
@BPebbles wrote:If it doesn't have the contactless symbol, the sideways wi-fi looking one, on the card, you should request a replacement card. The contactless feature works great in Europe!
I noticed the other day even some of the cashiers when they take my card are using the contactless feature instead of swiping it.
It seems the contactless feature (much like ApplePay or Samsung Pay) seems to process faster than swiping or even the chip method. At least that's what I've observed.
It feels like it goes a little faster. Maybe like 5 seconds faster. However, I know with my local grocery store if I use my contactless amex gold I then have to sign the screen. If I insert the chip I don't have to sign. In that case using the contactless actually takes longer. Wish amex would fix this, because my chase visa doesn't make me sign.
That's on your local store, not AMEX. I've noticed more and more places having issues with their EMV readers, I've had a couple tell me "Oh, you can try it, but it's not been working lately." Then I tap and all is well.
I've got three Chase cards. Freedom, FU and CSP. All are Contactless and have been for at least two years. I believe I had to request it for the Freedom and FU.
Why would it be on the store when visa works just fine but the issue is with Amex cards in particular?
Because Amex doesn't require signatures for any merchant that has an EMV compliant POS. I've never been asked to sign any contactless transaction. https://www.businessnewsdaily.com/10691-no-signature-credit-card-transactions.html
@EAJuggalo wrote:
@red259 wrote:
@EAJuggalo wrote:
@red259 wrote:
@BPebbles wrote:
@red259 wrote:
@BPebbles wrote:If it doesn't have the contactless symbol, the sideways wi-fi looking one, on the card, you should request a replacement card. The contactless feature works great in Europe!
I noticed the other day even some of the cashiers when they take my card are using the contactless feature instead of swiping it.
It seems the contactless feature (much like ApplePay or Samsung Pay) seems to process faster than swiping or even the chip method. At least that's what I've observed.
It feels like it goes a little faster. Maybe like 5 seconds faster. However, I know with my local grocery store if I use my contactless amex gold I then have to sign the screen. If I insert the chip I don't have to sign. In that case using the contactless actually takes longer. Wish amex would fix this, because my chase visa doesn't make me sign.
That's on your local store, not AMEX. I've noticed more and more places having issues with their EMV readers, I've had a couple tell me "Oh, you can try it, but it's not been working lately." Then I tap and all is well.
I've got three Chase cards. Freedom, FU and CSP. All are Contactless and have been for at least two years. I believe I had to request it for the Freedom and FU.
Why would it be on the store when visa works just fine but the issue is with Amex cards in particular?
Because Amex doesn't require signatures for any merchant that has an EMV compliant POS. I've never been asked to sign any contactless transaction. https://www.businessnewsdaily.com/10691-no-signature-credit-card-transactions.html
::shrug:: That article says that if the system is not updated VISA would require signatures. At this location my VISA card does not need a signature only amex, so no idea just weird that only the amex gives me the issue there. Maybe VISA and Amex upgrades to the payment system are different.
@red259 wrote:::shrug:: That article says that if the system is not updated VISA would require signatures. At this location my VISA card does not need a signature only amex, so no idea just weird that only the amex gives me the issue there. Maybe VISA and Amex upgrades to the payment system are different.
There are actually separate certifications needed for each network on contactless, so it's very possible that hasn't been done for AmEx yet. Unfortunately that sort of thing probably also turns off some of the contactless holdouts, especially if they're too small to have a full IT department but too big to simply use whatever their payment processor gives them. 
(On that note, I truly think interchange fees are a big reason why places like Walmart and Home Depot still don't support it. After all, the group of holdouts and the group that's part of that long-running lawsuit against Visa/MC have a bunch of merchants in common.)