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About how long should I wait to request one and will a frontline CSR be sufficient or will I have to contact EO?
@icyhot wrote:About how long should I wait to request one and will a frontline CSR be sufficient or will I have to contact EO?
I recently obtained one through the EO on my QS. I went from 19.99% to 17.99%. I tried the frontline CSR first before going to the EO. I'd recommend that approach, just in case they see an offer for you. It seemed like the EO had to poke around for quite a while before getting my APR lowered.
As for how long, I don't know of any set timeline. For some CCCs, if you're still in a promotional interest period, you may need to wait until the promo period is over (AMEX was that way).
I had to contact the EO for an APR decrease. The nice thing is, I asked for a rate decrease across all my cards (3 at that time) and they came back with a 3% decrease for each. They also meantioned I could reach out again in 6 months for another decrease :-)
im going to try 6 months with my venture