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Cap one mobile problems?

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Anonymous
Not applicable

Re: Cap one mobile problems?

strange day at capital one that's for sure, none of my mobile options work, whether I use the touch feature or manually enter my username and password. Website would not work as well, finally was able to log into website but some of the features were unavailable. My wife was not able to log into her account though, so certainly a strange one.Judging by the postings on their facebook page they have lots of unhappy customers. Hey things happen sometimes, but I guess these days there's no patience for that. 

Message 11 of 18
Anonymous
Not applicable

Re: Cap one mobile problems?

It's back working for me now.

Message 12 of 18
Anonymous
Not applicable

Re: Cap one mobile problems?

Did you all notice the new change on the app? If you have multiple cards and you select one, the selected account kind of pops up and opens and same when going back to the list of CCs...pretty cool!!

Message 13 of 18
Anonymous
Not applicable

Re: Cap one mobile problems?

iPhone 6+

 

i had an update in App Store.  Now connecting fine.

Message 14 of 18
Anonymous
Not applicable

Re: Cap one mobile problems?


@Anonymous wrote:

iPhone 6+

 

i had an update in App Store.  Now connecting fine.


My update was  yesterday and was having issues this morning...all ok now.

Message 15 of 18
OmarGB9
Community Leader
Super Contributor

Re: Cap one mobile problems?

I was able to sign in this morning but I couldn't really do anything.

Last App: 1/10/2023
Penfed Gold Visa Card

Currently rebuilding as of 04/11/2019.

Starting FICO 8 Scores:




Current FICO 8 scores:


Message 16 of 18
Anonymous
Not applicable

Re: Cap one mobile problems?

I was able to sign on to the site on my laptop, but not using the mobile app. It crashed right after I put my code in.
Message 17 of 18
icyhot
Valued Contributor

Re: Cap one mobile problems?

Had the same issue. Glad I didn't call
Ch 7 BK discharged 12/2018
Bank Cards: NFCU Flagship Rewards $25K | NFCU Cash Rewards $20K |NFCU More Rewards Amex $17K | PenFed Power Cash $12.5K | PenFed Platinum Rewards $12.5K | PenFed Pathfinder Rewards $10K | PenFed Gold Card $7.5K | PayPal Cashback Mastercard $5K | Apple Card $3.5K
Store Cards: Bergdorf Goodman $10.5K | Neiman Marcus $7.5K | Care Credit $7K |
Scores: EX 656 | EQ 667 | TU 680


Goal Card: Amex Platinum (Amex IIB, waiting for 5 year mark)
Message 18 of 18
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