Capital One CLI--A $10,000 mistake??

dallasjetfan · ‎07-12-2008

I recently requested a CLI from Capital One and they came back with a whopping $300 bringing my CL from $3250 to $3550. I just received a letter saying that they have increased my CL to $13,550. I am guessing they made a $10,000 written error. I would love to have that CL, but of course my account only shows the CL being $3550. Should I call them and try to entice them to honor the letter? Could it work?

Message Edited by dallasjetfan on 07-12-2008 11:34 PM

Anonymous · ‎07-12-2008

You'd have nothing to lose by trying. Of course, do you really NEED another CLI?

dallasjetfan · ‎07-12-2008

Technically, No! But I would like to have at least one card with a $10,000 CL. I have a very good fixed APR on this card so it would be nice to have a decent CL. I wonder what they will say??

Message Edited by dallasjetfan on 07-12-2008 08:54 PM

Anonymous · ‎07-12-2008

@dallasjetfan wrote:
Technically, No! But I would like to have at least one card with a $10,000 CL. I have a very good fixed APR on this card so it would be nice to have a decent CL.

I would be happy with a $300 CLI on my Cap1 card, it's been stuck at $500 for 9 years.

dallasjetfan · ‎07-12-2008

What steps should I take to try to get them to honor the letter? Supervisor, etc.?

Anonymous · ‎07-12-2008

@dallasjetfan wrote:
What steps should I take to try to get them to honor the letter? Supervisor, etc.?

By all means! Try different supervisors at different times, back door numbers, sending secure emails, the whole sch-bang.

However, if it really is just a typo, I don't see notoriously stingy Capital One honoring it. Most of their cards have internal caps on the CLs anyway.

How are your scores? You could always try and persuade them to open one of their prime cards with that CL.

Anonymous · ‎07-12-2008

@dallasjetfan wrote:
I recently requested a CLI from Capital One and they came back with a whopping $300 bringing my CL from $3250 to $3550. I just received a letter saying that they have increased my CL to $13,550. I am guessing they made a $10,000 written error. I would love to have that CL, but of course my account only shows the CL being $3550. Should I call them and try to entice them to honor the letter? Could it work?

Message Edited by dallasjetfan on 07-12-2008 11:34 PM

If I wore cap1 cap

, I would send another letter saying that your credit limit has decreased to $3550. hehe, jk.

dallasjetfan · ‎07-13-2008

@Anonymous wrote:

@dallasjetfan wrote:
What steps should I take to try to get them to honor the letter? Supervisor, etc.?

By all means! Try different supervisors at different times, back door numbers, sending secure emails, the whole sch-bang.

However, if it really is just a typo, I don't see notoriously stingy Capital One honoring it. Most of their cards have internal caps on the CLs anyway.

How are your scores? You could always try and persuade them to open one of their prime cards with that CL.

My scores were hovering around 640 with about 95% util. Now it is down around 60% and will be down around 45% in the next 3 or 4 days. Hopefully will be down below 20% by the middle of August. I was going to check my scores at the end of the month when I will have cut it in half to see what kind of score increase I received.

dallasjetfan · ‎07-13-2008

I just spoke with CSR Manager and he said he is going to submit the request with a recommendation that they honor the letter. He said he didn't have the final say, but he would recommend the CLI and they would review tomorrow morning. He said they would take a look at the account and review the letter they sent. I doubt it means anything, but it's a start! Anyone want to lay down odds?

Anonymous · ‎07-13-2008

@dallasjetfan wrote:
I just spoke with CSR Manager and he said he is going to submit the request with a recommendation that they honor the letter. He said he didn't have the final say, but he would recommend the CLI and they would review tomorrow morning. He said they would take a look at the account and review the letter they sent. I doubt it means anything, but it's a start! Anyone want to lay down odds?

Odds: 5-1 they say refuse to honor the letter.