So Im venting. On 8-7-15, I applied for CAP 1 QS1. It told me my application needed review. So I called and it was for ID verification. First I was told I needed SSC and Proof of address (bill etc) , I said okay and faxed. A week later I call and they said that the Bill came in fine but SSC was unreadable. Same Font sizing and Clarity from copy. So I needed to resend.... So I resent that. Waited a week and called again. Once again my SSC was unreadable... So at that point I asked the rep for them to check the toner on their machine. I resent again... 4 Days later I call the received the documents and told me 3 weeks!!!!! For an approval... That was on the 23rd of august
Fast Forward To 9-5-15.. I call to check up because its nearing 30 days since first appied. I have another rep telling me that it was pending because of a Driver License...NO ONE TOLD ME THIS IN THE FIRST PLACE..... or i wouldve sent that too, She told me i had one day to send it in. because if not after 30 days it will be another triple pull.... omg tears b.c im rebuilding... So i rush and faxed it in made sure it was clear and readable... Fast Forward to tonight. I call and Ask for an update.... GUESS WHAT my driver license was unreadable and needed to fax my drivers license again... so i ask if i resend this time, will i be hard pulled again? She says yes....
I dont know what to do . Ive been tripled pulled once already and to be tripled pulled again? That is not right especially when I wasnt advised in the first place about what all i had to send. The rep even apologized in august when i said that and admitted that we shouldve told you. Now I feel Like i wasted 3 pulls... need advice...
@Anonymous wrote:
why do they need so much crap? that's ridiculous
I dont know its driving me crazy and has me super frustrated...im at a loss...
@Anonymous wrote:
I would just eat the first triple pull and go with another issuer. I wouldn't want to give them my business anymore. Not worth the hassle IMO.
I dont know who to go to next, I mean my scores are current on my Siggy and only 2 baddies.