Capital One payment issues. HELP.

[jbishop1001]

I made my first payment to Capital One yesterday morning. This morning, my payment was poted to my Capital One MC account & available for use. I used the new  available credit to pay my electric bill. Payment went through.

But...

when I checked to make sure payment cleared my checking account, I saw NOTHING from Capital One, not even pending. I called both companies, and Capital One "assured" me that the payment went through. It is not common for me to not have a payment I've made pending/posted the same day it was sent. Normally, I'd be able to see it immediately pending. Even on a weekend. And technically, because it was sent before 5 p.m. it really should have shown up! I paid it early morning on a Friday. 

It's now ben more than 24 hours and nothing. Why was my credit made available before Capital One even charged me??? Now I'm forced to wait before withdrawing money so I can avoid being overdrawn on my checking. My bank (bofl, Netspend, Skylight) could only tell me they saw no transaction from Capital One. And Capital One said wait 2 business days and check it.... but I shouldn't worry because the payment went through. But it didn't!!!

What's going on?

[Anonymous]

This happens with me with AMEX, Cap one, and Barclays. No need to worry, the payment went through. They show up on my online bankng about 24-48 hours after it clears the credit card company.

[taxi818]

Because it's Saturday. It went thru on their end. Just not yours. Ey always do that on Saturday. Monday morning the money will be gone from your account. 

[jbishop1001]

But right now, for instance, I could go withraw all of my funds in my checking account. My bank told me the available balance I could withdraw. So what would happen with Capital One if I did that? Because the payment posted and was able to use it, would they return the payment?? This is so inconvenient because I usually withdraw the rest of my cash after paying bills. I have to factor in that payment, making it difficult to gauge debit purchases. If I ever get overdrawn because of this, Capital One wont hear the end of it.

[Anonymous]

Use a checkbook or something to balance your accounts then. It isn't Capital One's fault or problem, it's just the way things work. You are responsible for making sure the money is there, ya know? 

[taxi818]

Yes you could. And it won't be cap ones fault. Up to you to balance. You can't tell them when to take. You pay. They take. If you ever take out and they don't get money. They will shut you down. Along with other credit card companies. So simple. Balance your accounts. Cap one is far from worst. Pay pal is like 5 days to take money out. But I know I paid and always make sure enough money in bank. 

[tcbofade]

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@jbishop1001 wrote:

But right now, for instance, I could go withraw all of my funds in my checking account. My bank told me the available balance I could withdraw. So what would happen with Capital One if I did that? Because the payment posted and was able to use it, would they return the payment?? This is so inconvenient because I usually withdraw the rest of my cash after paying bills. I have to factor in that payment, making it difficult to gauge debit purchases. If I ever get overdrawn because of this, Capital One wont hear the end of it.

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Frankly, if you get overdrawn because of this, you are bad at math.

Could you wait until Monday to remove the rest of your cash?

[taxi818]

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@Anonymous wrote:

Use a checkbook or something to balance your accounts then. It isn't Capital One's fault or problem, it's just the way things work. You are responsible for making sure the money is there, ya know? 

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Wow exactly what I said. 

[Anonymous]

Same thing for me but I made my 2nd payment for my new QS1 card. I made the payment early yesterday morning. Was available on my Capital One Account this morning but hasnt hit my bank yet. I also have a secured card that I had with them for 6 months and normally when the money is available in my Capital One Account I can see it in my bank account, this time its not there. Im sure it will come out though so im not worried about it.....I dont have plans on using my card anytime soon either so im going to give it till tuesday morning. If it still hasnt posted to my checking then I will call. I have been using the same account this whole time so they have the account number right and I have more then enough in my account so im sure it will come through sooner then later and its pobably because of the weekend.

[Anonymous]

I also subtract all my.checks online so I also know how much is available after everything comes out I actually bank with PNC and have virtual wallet (which I love) and it has an electronic checkbook kinda and it lets you add checks as you write them...