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Card concierge services

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Anonymous
Not applicable

Re: Card concierge services


@Lyythine wrote:

@Anonymous wrote:

@Lyythine wrote:

For what its worth, Citi Prestige concierge service got me tickets to a sold out concert last weekend.  I called the same day as the concert and it was no issue. Ive also had great luck with Amex Platinum concierge service.  I cant really comment on other services as I have not tried them.


What concert?


Taylor Swift... dont judge me - I was taking my niece Smiley Wink


That was very nice of you.  Glad the concierge came thru for you

Message 11 of 17
red259
Super Contributor

Re: Card concierge services


@Lyythine wrote:

@Anonymous wrote:

@Lyythine wrote:

For what its worth, Citi Prestige concierge service got me tickets to a sold out concert last weekend.  I called the same day as the concert and it was no issue. Ive also had great luck with Amex Platinum concierge service.  I cant really comment on other services as I have not tried them.


What concert?


Taylor Swift... dont judge me - I was taking my niece Smiley Wink


Sure you are Smiley Happy

;
Starting Score: EQ: 714, TU 684
Current Score: EQ: 725 7/30/13, TU 684 6/2013, Exp 828 5/2018, Last App 8/5/17
Goal Score: 800 (Achieved!) In garden until Sepetember 2019
Message 12 of 17
Dw4250
Valued Contributor

Re: Card concierge services

I look forward to the opportunity to utilize concierge service just for kicks!

Message 13 of 17
red259
Super Contributor

Re: Card concierge services


@Dw4250 wrote:

I look forward to the opportunity to utilize concierge service just for kicks!


I love to call up and have them book reservations at exclusive restaurants for me and then never show up. Smiley Wink

;
Starting Score: EQ: 714, TU 684
Current Score: EQ: 725 7/30/13, TU 684 6/2013, Exp 828 5/2018, Last App 8/5/17
Goal Score: 800 (Achieved!) In garden until Sepetember 2019
Message 14 of 17
Anonymous
Not applicable

Re: Card concierge services

amex Gold just got concierge service with the new june 1 changes. cant wait to use it in future Smiley Happy

 

Message 15 of 17
jsucool76
Super Contributor

Re: Card concierge services

all of the concierge services for the bank specific cards are outsourced. they're not employees of the financial institutions.
Message 16 of 17
Anonymous
Not applicable

Re: Card concierge services


@red259 wrote:

@Anonymous wrote:

@red259 wrote:

@Guinness wrote:

@red259 wrote:

I currently have visa signature, world mastercard elite and the citi prestige options for concierge services. Which would be the best to use? 


I have only used the Citi Prestige concierge service and I have to say I was very impressed.  Used them to book hotel and rent a car for my trip to Ireland. 

 

I would think it would be a step up given the high AF, but then again Visa and MC have a larger customer base and therefore maybe more influence in the market. 


Everybody and their brother have WEMCs and Visa Signatures.  You will always find better service from concierges dedicated to specific high end cards.  It's not even close.


Better service was not my point (by which I mean how you are treated by the rep). More sway with restraurants and other businesses (ability to get hard reservations etc) was what I was thinking about due to the number of customers they have (granted I don't have any independent knowledge about the topic and its just a speculation). I would also be interested in what percentage of visa signature/wemc holders actually ever use their concierge (many probably don't even know about it). 


I do and use Citi.  

Message 17 of 17
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