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Chase Credit Card Fraud

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ddemari
Super Contributor

Chase Credit Card Fraud

I am pretty up on all my accounts, especially with chase so i know usually what is my balances, etc.

 

I get these emails back to back earlier. And they look sort of suspicious to me only becuase the numbers they provided didnt match up with the number on my card and it seemed weird, cause there was also a zero balance on first email with the Chase Logo. 

 

The second email from JP Morgan, confused me even more because where it says card ending in, 1234 for example was a number that didnt match up with the Ritz card I have through JP or any of my chase cards.

 

Called the number on back of CSP as this was the card in reference to the chase email. Got connected finally to their Senior Fraud Specialist, who was sweet as could be. Told me a retailer or merchant reported to chase that they were compromised and wanted to let them know to let cardholders get new cards before fraud happens. So she said ill get a new CSP tomorrow.

 

Then she couldnt figure out the issue with the second email. Nothing showed up on her end in regards to the JPM email and my Ritz card is fine she said. She couldnt figure it out but tried to until she was satisified that it could have been an error but they are going to monitor fraud still in case. This is like my second fraud experience this month, it was Synch Banana Republic Visa last week. Ive been seeing a lot of people post about fraud spikes recently, at least chase is good to deal with in these regards. 

 

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Message 1 of 7
6 REPLIES 6
Anonymous
Not applicable

Re: Chase Credit Card Fraud

You handled it correctly by calling the numbers you know are correct (back of card).  Well done.

 

Hopefully this is the last of your troubles with fraud. 

Message 2 of 7
myjourney
Super Contributor

Re: Chase Credit Card Fraud

I got an fraud email as well today and knew right off it was spam 

1) because no last four digits were listed as usual on the email 

2) It said my Freedom card 

 

Problem is I have Ink, Hyatt and CSP .....Bonk wrong answer didn't even bother to call just sent to spam folder

Went thur spam to view address helpinfo@.........com 

Lol

Before you app think...
Have you done your research of the CC?
Does it fit your spending?
Do you have a plan for the bonus w/o going into debt?
Can you afford the AF?
Do you know the cards benefits? Is it worth the HP?
Message 3 of 7
vagrants
Regular Contributor

Re: Chase Credit Card Fraud

Read the e-mail header to find the origin? I always do when I get "important" e-mails from banks/lenders I associated with.

AMEX Cash Rebate (this isn't Costco, older version of Blue Cash), AMEX Blue Cash, AMEX BCP, AMEX SPG (personal), Barclay Sallie Mae Plat MC, BBVA Compass NBA AMEX (No AF), Capital One QuickSilver VISA Sig, Capital One QuickSilver World MC, 2x Chase Freedom VISA Sig, Chase Ink Bold World Elite MC, Citi Dividend AMEX/World MC, Citi Double Cash, Citi Hilton VISA Sig, Discover More, Discover It, Fidelity AMEX, Huntington Voice World MC, MyPoints Rewards VISA, 2x US Bank Cash+ VISA Sig
Message 4 of 7
ddemari
Super Contributor

Re: Chase Credit Card Fraud

interesting my journey that you got chase emails that were bogus and mine chase said were legit except they couldnt figure out #2. and that email address on yours, haha

Message 5 of 7
Anonymous
Not applicable

Re: Chase Credit Card Fraud


@ddemari wrote:

I am pretty up on all my accounts, especially with chase so i know usually what is my balances, etc.

 

I get these emails back to back earlier. And they look sort of suspicious to me only becuase the numbers they provided didnt match up with the number on my card and it seemed weird, cause there was also a zero balance on first email with the Chase Logo. 

 

The second email from JP Morgan, confused me even more because where it says card ending in, 1234 for example was a number that didnt match up with the Ritz card I have through JP or any of my chase cards.

 

Called the number on back of CSP as this was the card in reference to the chase email. Got connected finally to their Senior Fraud Specialist, who was sweet as could be. Told me a retailer or merchant reported to chase that they were compromised and wanted to let them know to let cardholders get new cards before fraud happens. So she said ill get a new CSP tomorrow.

 

Then she couldnt figure out the issue with the second email. Nothing showed up on her end in regards to the JPM email and my Ritz card is fine she said. She couldnt figure it out but tried to until she was satisified that it could have been an error but they are going to monitor fraud still in case. This is like my second fraud experience this month, it was Synch Banana Republic Visa last week. Ive been seeing a lot of people post about fraud spikes recently, at least chase is good to deal with in these regards. 

 

767677.jpg

 

tttt555.jpg


Of late it looks like fraudsters are up the ante everywhere!! Time for us to set/check the fraud alerts! 

Message 6 of 7
RonM21
Valued Contributor

Re: Chase Credit Card Fraud

The extent these crazy people will go to get your personal info. You can never be too cautious anymore.


Total CL: $321.7kUTL: 2%AAoA: 7.0yrsBaddies: 0Other: Lease, Loan, *No Mortgage, All Inq's from Jun '20 Car Shopping

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Message 7 of 7
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