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Chase website

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Anonymous
Not applicable

Chase website

My payment was due 5/05, so four days ago.  Nothing has updated since last weekend.  Is this normal?  I was hoping to see the new statement and beginning of new cycle. 

Message 1 of 4
3 REPLIES 3
EdMan63
Established Contributor

Re: Chase website

My due date is the 16th and statement cuts 19th. Today is just the 8th so it was only 3 days ago not 4. I would think your statement should cut today.


Message 2 of 4
NRB525
Super Contributor

Re: Chase website

It will happen when the servers get through all the processing. Your statement, when printed, will probably be at least a day or two prior to the day you can actually download/view it.

 

Has the account changed over to reflect a new Payment Due Date a month in the future on the website? Until this happens, the cycle of closing the account and generating the statement has not even started.

 

Patience, Grasshopper Smiley Happy

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Message 3 of 4
Anonymous
Not applicable

Re: Chase website

Ha!  Yes, being patient....a little hard at times Smiley Happy.  Well, the payment from a week ago is not showing.  I always pay at least three days before due date.  It's like my account page is frozen.  The payment on my bank has cleared so I am ok. 

Message 4 of 4
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