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Citi AAdvantage card---Debt Restructure unit/Active Citi Client First Cards Only Relationship??

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Anonymous
Not applicable

Re: Citi AAdvantage card---Debt Restructure unit/Active Citi Client First Cards Only Relationship??


@Anonymous wrote:

@Anonymous wrote:

Okay I called.  This group is the only group that can see all your CITI cards across the board.  They said the regular customer service on back of card can't see/know the status of all your citi cards at one time and only thier department can.  She said I was in good standing and shouldn't worry.  She also put a note on the account to waive the late fee if one pooped up.  They do other things as well (like handle late payments) but mostly it is customer service for all the citi cards you might have under different brands--and for me that would be Best Buy and American Airlines plus the Simplicity and Preferred cards.  That chat really had me worried.  Thanks for the feedback everyone.


Will they do that with a scooper?


CAPTOOL you made me laugh Smiley LOL

Message 11 of 12
Anonymous
Not applicable

Re: Citi AAdvantage card---Debt Restructure unit/Active Citi Client First Cards Only Relationship??

Thanks. I'll be here all week.

Message 12 of 12
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