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Citi changes my due date - anyone else notice this?

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haulingthescoreup
Moderator Emerita

Re: Citi changes my due date - anyone else notice this?


rbbyrbsn wrote:
what's the big deal as long looking at your statements , bue dates don't change mid cycle, it's only the people that iignore their statments that have problems with it

Please read posts more carefully before posting comments implying that members aren't paying attention to their statements. This is both rude and careless.

* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Message 21 of 25
haulingthescoreup
Moderator Emerita

Re: Citi changes my due date - anyone else notice this?


nrgmagic wrote:

As far as Citi's explaination, they claim it's because each billing cycle is a different length of time, some months - 29 days, some months - 32 days, etc. Ok, fine, but I'm sure they do not make that decision each month, as is happens. The calendar is pretty much set, last time I checked. If they wanted to, they could schedule due dates to the end of time and there would be no reason to change them.

 

From now on, I will make it my job to document each and every month the due date at the beginning of the billing cycle and again when I make my payment. They're already caught, now I just have to prove it.

 

FYI, I heard of this practice in the mainstream media as the credit crisis exploded last fall. Problem is, I seem to recall it was legal. Anyone know the law on this?



What the law is going to be (assuming that we all survive to February, when it goes into effect) is that the due date will have to remain the same every month.

This is from a USAA article discussing its response to the new credit card law. Unusual among banks, they don't seem to be bothered by the law a bit:

Today: The payment due date can change each month. Your payment can be due on the 15th one month and on the 10th the next month. In fact, some credit card issuers have different due dates based on whether or not you pay your balance in full that month.

In the future: The payment due date on each statement will have to be on the same day each month.

USAA: 7 Ways the New Credit Card Law Affects You
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
Message 22 of 25
Anonymous
Not applicable

Re: Citi changes my due date - anyone else notice this?


@haulingthescoreup wrote:

What the law is going to be (assuming that we all survive to February, when it goes into effect) is that the due date will have to remain the same every month.

This is from a USAA article discussing its response to the new credit card law. Unusual among banks, they don't seem to be bothered by the law a bit:

Today: The payment due date can change each month. Your payment can be due on the 15th one month and on the 10th the next month. In fact, some credit card issuers have different due dates based on whether or not you pay your balance in full that month.

In the future: The payment due date on each statement will have to be on the same day each month.

USAA: 7 Ways the New Credit Card Law Affects You

That's a nice piece on the other end of that link. I found the comment regarding differing due dates amusing.

 

When I got my original PenFed Visa the due date was set consistently on the 16th of the month. I got the second one and it billed out about three days after the account was opened - also on the 16th. I called and asked a CSR if the second one billed on the 16th because the first one had or if it was a coincidence. The answer was, "neither". The due dates are tied into the last digit of the card number. Both cards ended in "6" so both cards are billed on the 16th. It is consistent, but it is also strange.

Message 23 of 25
Anonymous
Not applicable

Re: Citi changes my due date - anyone else notice this?

Just as a follow up, I have been documenting the due date since August and so far, they have kept it clean. It does fluctuate from month to month, but they have not changed it like they were for a while.

 

But, I'm still watching....

Message 24 of 25
smallfry
Senior Contributor

Re: Citi changes my due date - anyone else notice this?

Now I am able to view my most recent statement as a PDF file but I can't view my older ones. I think my luv button is a few days late hope I didn't lose it. For the first time since I have had my Walmart card I was not approved for the automatic $125. I have not bothered to call. GEMB must be tightening the reins. No biggie but I was shocked.
Message 25 of 25
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