@Anonymous wrote:
So this one is starting to bother me (yes, a bit paranoid and overly anxious), but I'm now on day 8 after approval on my Total Rewards Visa card from Comenity, and it still hasn't arrived. It really only should take 3-4 days max via First Class to get to me from OH, and I've never had a card take that long to arrive.
I also have another concern and that is my account is showing a $9000 limit but $0 available to spend/available credit limit. It shows $1800 cash limit and $1800 cash available to spend. Balance is $0. The CSR I spoke to said that was normal, but seems a little odd to me.
The background is that I applied for the card online, and their webapp crashed right as I submitted the application. I did receive an email about my approval despite this and got immediate luv CLI after setting up my account (7500 to 9000). But, still, with never actually "sucessfully" submitting the application, I've been a bit nervous since. It's my highest SL so far, so I'd hate to lose out on it due to a system glitch whereby I was approved and the account set up, but some other backend workflow didn't complete to actually get my card sent to me.
Should I call up a CSR and ask to have the card expedited, saying I'd like to take a trip to Vegas next week? lol. I'm a long-time Comenity customer, so I wouldn't feel bad asking.
What are your experiences on how long this card takes to arrive, and the $0 available showing initially? My approval date was 09/16 and then I received an email on 09/17 saying the card was on its way. I know I need to wait it out a few more days, but I also know USPS isn't *that* slow between Ohio and my location.
Very slow. it took mine about 2 weeks iirc it will show 0 until you activate the card. Then it will show your limit. If your approval was 9-16 you can be looking for it the first week of october., Congrats. you got it very fast. considering.
