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Credit Card Closed - Inactive

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Anonymous
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Credit Card Closed - Inactive

Kind of a strange situation. Before I get started, please don't say "any issuer can close a card if you're not using it" or "any issuer can close any card for any reason" because yes, I promise I am aware. Smiley Happy

Anyway this is more for informational purposes.
I called wells fargo and elan to ask them if they'll close my cards simply due to no use. Both of them said they will never close one that wasn't initiated by the consumer.
So far, wells fargo has held up their end of that bargain but elan closed mine July 1st. Reports as "closed by consumer" so it doesn't appear it's a negative closure but it's still slightly annoying they did what they said they wouldn't. Just be careful out there.
That was my oldest and I know it'll remain on my CR for about 10 years after closure but still. Just a heads up that it can happen even if you're assured it won't
Message 1 of 11
10 REPLIES 10
Anonymous
Not applicable

Re: Credit Card Closed - Inactive

I assume you called just to check on their practice regarding closure due to non use when you said "...to ask if they'll close...", right? That doesn't sound like you are actually closing it. Maybe ELAN misunderstood your call? Maybe they'll reactivate it if you still want it active? 

Message 2 of 11
Anonymous
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Re: Credit Card Closed - Inactive

Sorry if that was unclear. I asked them this around may or june of 2015 so they didn't think I was asking them to close it that day.
Good thought, though.
Message 3 of 11
NRB525
Super Contributor

Re: Credit Card Closed - Inactive

So to recap what I think I heard you say, you have your longest-lived CC and don't use it anymore, and you would like the bank to keep the card open for you forever, with them spending money to send you a new card every few years, keeping at least an online statement so you can see that there are no charges, and for them to monitor to see if anyone else is fraudulently using your card to protect your credit, while you are not using it to send at least a little of swipe fees their way?

 

And they aren't holding up their end of the bargain because they closed it because of non-use?

 

The bank was in the right to close the card.

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 4 of 11
Anonymous
Not applicable

Re: Credit Card Closed - Inactive

Obviously I understand why it was closed and I am fine it's closed. The only point was they said they wouldn't and did. I've seen your posts for years you're smarter than that man.
Message 5 of 11
Anonymous
Not applicable

Re: Credit Card Closed - Inactive

There were changes with the Fidelity card and Elan in July. Is this what you're referrring to op?
Message 6 of 11
Anonymous
Not applicable

Re: Credit Card Closed - Inactive

Thanks for sharing your experience OP!

Message 7 of 11
Anonymous
Not applicable

Re: Credit Card Closed - Inactive

No worries. I don't want people to think of it as complaining and it if came off that way then sorry.
Message 8 of 11
Anonymous
Not applicable

Re: Credit Card Closed - Inactive

I'm curious as to why you couldn't have just used it once every six months or so (like most  of the more knowledgeable MyFicoers suggest) rather than not use it all to see if the rep was right.

Message 9 of 11
NRB525
Super Contributor

Re: Credit Card Closed - Inactive


@Anonymous wrote:
Obviously I understand why it was closed and I am fine it's closed. The only point was they said they wouldn't and did. I've seen your posts for years you're smarter than that man.

Well, they said that a year ago. Corporate managers change, and new cost cutting initiatives appear, so one of the ways to cut CCC costs is jettison unprofitable customers. I'm not trying to go negative on your post, just providing a perspective from the banks side for you and others to think about. 

 

Promises from a corporation need need to be in writing or else they are not promises. Plenty of other folks have been either perplexed or disappointed after talking with a CSR, and the CSR was not correct. 

High Bal Jan 2009 $116k on $146k limits 80% Util.
Oct 2014 $46k on $127k 36% util EQ 722 TU 727 EX 727
April 2018 $18k on $344k 5% util EQ 806 TU 810 EX 812
Jan 2019 $7.6k on $360k EQ 832 TU 839 EX 831
March 2021 $33k on $312k EQ 796 TU 798 EX 801
May 2021 Paid all Installments and Mortgages, one new Mortgage EQ 761 TY 774 EX 777
April 2022 EQ=811 TU=807 EX=805 - TU VS 3.0 765
Message 10 of 11
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