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Did you KNOW that Capital One...

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Superman85
Regular Contributor

Did you KNOW that Capital One...

Takes FOREVER to make a decision on a credit card application after you submit proof of identity.

 

I submitted my application online for the Quicksilver ONE CC on 7/1/14 at which point I got the message that I would be notified by mail on the decision. I went ahead and called the backdoor number and they said they needed me to fax my social and proof of address which I did on the same day I applied.

 

Since then I have yet to get an answer and its almost been 3 WEEKS. The back door number for Capital One in the stickies does not get me to a Credit Analyst which I think would be able to speed up the process. Anyone know a contact number I could use to get this process moving faster?

 

FYI: They are asking for proof of Identity due to a fraud alert I have with all the major CRA. This is due to a pending dispute I have going on. 

Message 1 of 8
7 REPLIES 7
RBFool
Contributor

Re: Did you KNOW that Capital One...


@Superman85 wrote:

Takes FOREVER to make a decision on a credit card application after you submit proof of identity.

 

I submitted my application online for the Quicksilver ONE CC on 7/1/14 at which point I got the message that I would be notified by mail on the decision. I went ahead and called the backdoor number and they said they needed me to fax my social and proof of address which I did on the same day I applied.

 

Since then I have yet to get an answer and its almost been 3 WEEKS. The back door number for Capital One in the stickies does not get me to a Credit Analyst which I think would be able to speed up the process. Anyone know a contact number I could use to get this process moving faster?

 

FYI: They are asking for proof of Identity due to a fraud alert I have with all the major CRA. This is due to a pending dispute I have going on. 


To be honest I'm not sure about the pending dispute part so I'm not touching on that.

 

But I do know when I got my QS card it took them about 3 weeks to make a decision then all of the sudden I had a card in the mail. I suggest calling back in and getting a status, especially after a 3 week wait. They should have something to tell you.


  

BK 7 Dismissed: 5/2014 AAoA: 6 years Credit Scores (07-02-2015): My Privacy Matters: TU: 633 EX:658 EQ: 651
How to add pics to Signature

Message 2 of 8
Superman85
Regular Contributor

Re: Did you KNOW that Capital One...

Sorry I forgot to add that I've been calling in and checking on the status every day since I applied.  (Just a bit impatient) Lol

Message 3 of 8
core
Valued Contributor

Re: Did you KNOW that Capital One...

The man of steel's last 3 thread titles:

 

Did you KNOW that Capital One...
Click @ your own risk.....  
What if I told you that DISCOVER...

 

When not fighting crime and Crapital One, he is disguised as a mild-mannered editor for an online tabloid.

Message 4 of 8
Kenny
Moderator Emeritus

Re: Did you KNOW that Capital One...


@core wrote:

The man of steel's last 3 thread titles:

 

Did you KNOW that Capital One...
@Click @ your own risk.....  
What if I told you that DISCOVER...

 

When not fighting crime and Crapital One, he is disguised as a mild-mannered editor for an online tabloid.


Definitely a sensationalist. Smiley Wink LOL I like it, though. Just very humorous, to me! Smiley Very Happy

Message 5 of 8
MrCrabs
Regular Contributor

Re: Did you KNOW that Capital One...

Try getting a card from US Bank! Been in the final stages of approval for about a week!

Capital One Platinum | $1,500Discover IT | $1,800Victoria's Secret Angel VIP | $500Citi Secured | $200
Message 6 of 8
Anonymous
Not applicable

Re: Did you KNOW that Capital One...

That happened and I just ignored the request. After a month, I reapplied (i knew the consequence of another HP) and got instant approved for QS with $3000
Message 7 of 8
Irisa
Senior Contributor

Re: Did you KNOW that Capital One...


@RBFool wrote:

@Superman85 wrote:

Takes FOREVER to make a decision on a credit card application after you submit proof of identity.

 

I submitted my application online for the Quicksilver ONE CC on 7/1/14 at which point I got the message that I would be notified by mail on the decision. I went ahead and called the backdoor number and they said they needed me to fax my social and proof of address which I did on the same day I applied.

 

Since then I have yet to get an answer and its almost been 3 WEEKS. The back door number for Capital One in the stickies does not get me to a Credit Analyst which I think would be able to speed up the process. Anyone know a contact number I could use to get this process moving faster?

 

FYI: They are asking for proof of Identity due to a fraud alert I have with all the major CRA. This is due to a pending dispute I have going on. 


To be honest I'm not sure about the pending dispute part so I'm not touching on that.

 

But I do know when I got my QS card it took them about 3 weeks to make a decision then all of the sudden I had a card in the mail. I suggest calling back in and getting a status, especially after a 3 week wait. They should have something to tell you.


Same thing happened to me. 

Message 8 of 8
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