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I initiated a balance transfer offer online that under the button says respond by a very close date. When I get to the T&C screen it says, "These transfers must post to your account by the very close date for the promo APR and fee to apply." If the post happens after the expire, the BT fails? Not one CSR could even explain to me what post means. I don't understand this at all. The faq and BT CSR says it will take 4 days to post. I talked to multiple Discover CSR, asking them if there is a 0% chance it will post by the expiration date, what is going on? They keep telling me that as long as I have it submitted online and it is pending before the expiration date, which it is, everything will work out. But again according to them, it will take 4 days to post. What the hell should I do? If I can't see the BT on the transactions, should I cancel the BT on expire date?
The definition of post to me seems to be the BT is on the transactions.
Idk if it matters, but this is a personal checking BT, not a send to the CC/bank BT.
There is a 0% chance I'm going to pay 20%+ APR on this BT scheme. This is absolutely ridiculous as I can't get anyone for Discover that seems to know what is going on and what post means. This isn't 1980. There is no check involved, all digital numbers. 4 freaking days to write -$6k on an account, according to multiple CSR's. The BT CSR had to put me on hold to call someone to ask. This seems very scam-like and extremely disingenuous by Discover.
I'm hoping someone out there knows better than me or even Discover employees. Right now, I'm leaning canceling on expire date, if I can't see it on the transactions screen.
I guess I can't delete the post. I've talked to multiple CSR reps over chat and phone.
They all say the same thing that post means the user initiationed the BT transfer through a non-physical (check) process. I guess there is a physical check that the term post applies to. Since there is no physical process and it's all online, as long as you post the BT before the expiration, it should be ok.
Although many transactions are done electronically in this day and age, there are still some lenders that have trouble sending payment (or getting it accepted from the receiver) for BT to another lender this way. In these cases, they would send a paper check to the lender you're transferring a balance from which in turn would affect the official post date of the transaction as completed.
I'm still very much on the fence about all this, but I noticed one big hint that I think may prove the multiple CSR's to be right. At the bottom of the BT transfer status, it says this, "For all the transfers done through checks, only transactions posted to your account are reflected." It shows the BT with promo terms. It literally says, "only transactions posted to your account".
Like @JoeRockhead said, some banks still mail paper checks. My CU did so monthly when I pushed an on-line request for a local loan payment.
CSR aren't well versed on the operational aspect of how the actual BT funding is executed. This goes for all banks not just Disco. Heck, I bet
most of today's CSR have
never scratched out a check.
Last update, after reading and doing research, I did not believe anything the CSR's said.
The BT did not post in time and I canceled the BT.
I also canceled my discover card and account. They have been worthless for a while and this bullsheet was the last straw. Good riddance to Discover.
Com'mon where is your adventure?
Good chance Discover will be Cap1 in the near future and you will enter a whole new world of excitement and customer service? ![]()