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Discover automated phone CLI is absolute GOLD

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dave024
New Contributor

Re: Discover automated phone CLI is absolute GOLD


@bonehead88 wrote:

@vpae wrote:

@bonehead88 wrote:

Just a shout out for everyone to keep trying Discover's phone line (automated, not CSR) every couple months until you get to where you want. They are apparently very flexible on CLI time frames.

 

I got an automated phone CLI within the last 6 weeks that was immediately processed over the phone. Tried again this week because someone else mentioned getting a second one pretty soon after the first. The automated system denied it and tried to connect me to a representative. I, of course, hung up. Checked today and found that I got an even bigger increase than the one I got before.

 

Will probably cool down now - happy with my limit with them, but passing on the trick. All SPs!


So the automated phone CLI with Discover is always a SP?

 

The website won't let me request one, always says it's not available. I tried to call just but, but I'm always a bit wary so I decided to speak with a CSR and they couldn't approve any CLI without pulling a report. Granted, I never use this card, so I understand if they don't can't or don't see a reason to.

 

Congrats on the CLI!


What the system does is check if there is a SP available. Sometimes it outright offers you a CLI. If it can't process a SP CLI, it offers to connect you to a CSR for "more information." My experience and that of many people I've read here is that if you hang up while it's in the process of transferring, there is often a CLI on your online account within the next few days. Maybe some department is monitoring these attempts?

 

For comparison, I'm in the same boat. Rarely use the card, the website hasn't once said a CLI is available, and whenever I talk to a CSR they need to ask for a HP to proceed. It's JUST this one method that works. Maybe not all the time but don't give in - it's 2 minutes, no talking, worth a shot every few months is what I meant by this post to everyone here. Especially with Discover's odd, conservative CL tendencies.


No luck with the phone CLI request from me. I requested one last Saturday and hung up when it was transferring me. They did try to call me back an hour later, but I was unavailable. Yesterday I got a denial letter listing my credit score from my last statement and a few more details about things that are impacting my score. I just double checked and my limit is still the same. 

I have gotten three automatic increases since I opened my account in March of last year. I don't really need an increase, but I hope they keep the regular automatic increases. 

Message 21 of 113
Anonymous
Not applicable

Re: Discover automated phone CLI is absolute GOLD

Doesn't even give me the option to request a CLI on the phone lol.

Message 22 of 113
-HighScoringGame-
New Contributor

Re: Discover automated phone CLI is absolute GOLD

Just tried and got a $1500 increase instantly! Not much but I'll take it. My last one was an automatic $1000 increase several months ago. Prior to that nothing without a HP which I didn't want.
Current Scores: EX 733, EQ 738, TU 738
Current Cards: Discover IT $19,000, Amex BCE $20,000, BofA Rewards Visa (AAA) $16,000, Chase Freedom Unlimited $10,000, Avenue $1,190, Lane Bryant $750

~Re-entered the Garden: July 2018
~In the Garden until: July 2019
Message 23 of 113
CluelessCredit
Valued Member

Re: Discover automated phone CLI is absolute GOLD

Just did this today (5/3/2014) and was moved from 6k to 7.5k.  Thanks for the information!

Fico Score: 805
BoA Accelerated Cash Rewards AMEX - $15,000
Chase Freedom Visa - $7,810
Discover IT - $24,000
AMEX Blue Cash Everyday - $29,900
Message 24 of 113
-Wade-
Valued Contributor

Re: Discover automated phone CLI is absolute GOLD


@bonehead88 wrote:

Just a shout out for everyone to keep trying Discover's phone line (automated, not CSR) every couple months until you get to where you want. They are apparently very flexible on CLI time frames.

 

I got an automated phone CLI within the last 6 weeks that was immediately processed over the phone. Tried again this week because someone else mentioned getting a second one pretty soon after the first. The automated system denied it and tried to connect me to a representative. I, of course, hung up. Checked today and found that I got an even bigger increase than the one I got before.

 

Will probably cool down now - happy with my limit with them, but passing on the trick. All SPs!


Awesome ! congrats on your cli's Smiley Happy I also got 2 cli's within 2 months ( when from 5k to 10.5k ) 

"Garden Club Member " Old user name newportguy*** Current Score: myFico EQ - 830 (07/16/2015) Discover TU Fico - 833 (09/03/2016) EX Fico - 839 ( 09/01/2016 ) ******* Amex - BCP 11.5K * Discover - IT 43.5 K * U.S. Bank Cash + Visa Signature 15.3 K * PenFed - Cash Rewards 15K *PenFed Power Cash 19K ** Amex - GDSM 10K ******FICO 800 Club Member ******* EQ 830 *** TU 833 *** EX 839 ***
****** Last HP & New TL was March 6th 2014 *** GOAL: No HP's or New TL's for 2 + years and 840's Scores ******
Message 25 of 113
alvon123
Super Contributor

Re: Discover automated phone CLI is absolute GOLD

congrats on the cli !


Message 26 of 113
koalablue
Frequent Contributor

Re: Discover automated phone CLI is absolute GOLD

I just tried on the phone and there was no automated option. Bummer.
Message 27 of 113
MissMoni223
Senior Contributor

Re: Discover automated phone CLI is absolute GOLD

CONGRATS! How long did you have the card before you called for a CLI???
Gardening Until Further Notice
15 Credit Cards (12 Major Banks & 3 Store Cards)
Message 28 of 113
stevenngu92
Contributor

Re: Discover automated phone CLI is absolute GOLD

Just wanted to say thanks as the automated phone cli sorta worked for me. I called a few days ago and went through the whole process and before it could transfer me to a rep, i hung up. Today i checked and saw that i got a cli from 4500 to 5500.

 

note: i asked for a cli last month on the 6th and went from 3000 to 4500, so two increases of a total of 2500 is pretty good for a month.

Amazon Store Card ($6000) Amex BCE ($10000) Amex PRG (NPSL) BofA Better Balance Rewards ($3000) Best Buy Store Card ($5000) Chase Freedom ($2500) Chase Sapphire Preferred ($7900) Citi Prestige ($5000) Discover It ($10500) Walmart Discover ($6000) Wells Fargo CB ($4700)
Message 29 of 113
clocktick
Valued Contributor

Re: Discover automated phone CLI is absolute GOLD

I've attempted this a few times and also hung up before the rep could come on.  They ended up calling me later on in the week every time - just keep in mind that might happen to you too.  I did call them back the last time and we did a HP. 

11/30/08 TU 648 EX 672 EQ 656 SEPT 2014 TU 787 EX 789 EQ ???
Amex BCP $24.1K/Clear $8.5- Sallie Mae $27.5 -Cap One QS $7.5 - Chase Freedom $7.5/United $5k/CSP $20k/Ink- Citi DP $9.5/Dividend $13k/HHHx2 $15k/16.4/Reserve $4.5k Best Buy $1940 HD $1701- Discover IT $15k - Elan $8k GEMB Lowes $20k - Macy's $2k - Kohl's $800




Starting Score: 648
Current Score: 736
Goal Score: 765


Take the FICO Fitness Challenge

Message 30 of 113
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