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I've been unemployed for a year and only now getting back to a stable situation with employment and ways to reduce debt.
Unfortunately my utilization on Discover has skyrocketed to the tune of 16k on a 20k limit.
I just got an email with:
Regarding your Discover Account - Thank you for being a valued Discover it® Customer. We would like to discuss important information regarding your account. Please contact us at 1-800-347-3085 at your earliest convenience. We're glad you're our Customer and we want to make sure you have the most rewarding relationship possible with Discover it® card. If there is anything else we can do to help, please let us know. Knowledgeable Account Managers are available to assist you, 24 hours a day, 7 days a week by calling 1-800-347-3085, or you can always visit us at Discover.com.
Sincerely, Discover Card Customer Service
I will definately call, but curious as to what others think it may be about and how I can best handle discussions with them.
I have never been late, although I do have an open dispute against a merchant who did not adhere to providing the services as requested.
I appreciate any insight that the community can provide.
For note, the Discover Credit Scorecard profile I have according to them:
here's your FICO® Credit Scorecard as of 10/04/18
Based on TransUnion® data FICO score 764 fico score
17 Total Accounts | 17 years Length of Credit | 0 Inquiries | 54% Revolving Utilization | 0 Missed Payments
Thanks!
Unfortunately, you are at 80% utilization with Discover. How long have you been at 80% and are you just making minimum payments?
@CreditInspired wrote:
Definitely the call is about both your overall high UT and the really high UT with Discover. It’s great they reached out because other CCCs would most likely have done a CLD, balance chased, or outright closed the card.
So before calling, have a plan in place about how you’re going to get your CC debt paid down quickly. Pay 4-5x the minimum due. Also, stop using your CCs. IMHO, diligently work on getting your Discover to less than 30%. Hopefully, you’re in 0% interest on a $16K outstanding balance.
Yes, make the call and GL2U.
Yeah. I dropped Discover when they CLD my IT card with a $1500 limit and I charged up to $1000 to take advantage of their SUB. They knocked me down to $1100. Needless to say, I paid off the card and closed it. Meanwhile, I was an AMEX Platinum card holder and a Citi Prestige holder and my payments have been stellar for over ten years.
I feel as long as I'm making payments and paying you interest, leave me alone. If you want me to call so you can give me some money, sure. But otherwise, I see no reason to stop what I'm doing to talk to you about using $16k of a $20K limit you approved me for.
I dislike card companies that give you a certain limit but then have issues with you getting close to it. If you don't want a person to get close to a certain amount, don't give them that amount!
If they reduce your limit to $17k or $16k, I'd pay it off and drop them. I have no time for games.
OP's scores are great with no late history, and I'm going to assume that because of the score not ALL of the accounts are near maxed or maxed. I'm placing a bet on the call being about the dispute, not the utilization. DW had 80-90% utilization on her Discover for years, and my experience with AA such as balance chasing and APR hikes is that lenders just do it, and do not ask you to call to discuss it prior to it happening. Also, @Anonymous congrats for getting back on your feet!
I disagree that high utilization is an issue here. I've known people that have had maxed-out individual and aggregate utilization across many lenders for 6-12 months that never received any AA because they were always making on-time payments. High utilization in and of itself 99 times out of 100 isn't going to result in AA. Almost everyone on this forum that reports receiving AA from a lender that was at high utilization after you pry with them a bit admits to going 30 days late on one account. At that point it's game on for all lenders to take AA and protect themselves. So long as the OP continues to make on-time payments, Discover doesn't really have a good financial reason to take AA. I personally wouldn't sweat the phone call at all.
@adelphi_sky wrote:
Yeah. I dropped Discover when they CLD my IT card with a $1500 limit and I charged up to $1000 to take advantage of their SUB. They knocked me down to $1100. Needless to say, I paid off the card and closed it. Meanwhile, I was an AMEX Platinum card holder and a Citi Prestige holder and my payments have been stellar for over ten years.
I feel as long as I'm making payments and paying you interest, leave me alone. If you want me to call so you can give me some money, sure. But otherwise, I see no reason to stop what I'm doing to talk to you about using $16k of a $20K limit you approved me for.
I dislike card companies that give you a certain limit but then have issues with you getting close to it. If you don't want a person to get close to a certain amount, don't give them that amount!
If they reduce your limit to $17k or $16k, I'd pay it off and drop them. I have no time for games.
Right but it's their game as well, and either side can play hardball!
They want to reduce risk. I'm sure that they would say something like the $20K allows you to charge up to $20K and if you paid that off (or the vast majority of it) straight away, no issue. If you keep most of it us a balance, that worries us, and causes us to evaluate risk.
Yes, the agreement allows you to keep a balance of just under $20K providing you keep making minimum payments and keep the balance + interest below the cap. But the same agreement allows them to reduce the limit or close the card.
@Anonymous wrote:
@adelphi_sky wrote:
Yeah. I dropped Discover when they CLD my IT card with a $1500 limit and I charged up to $1000 to take advantage of their SUB. They knocked me down to $1100. Needless to say, I paid off the card and closed it. Meanwhile, I was an AMEX Platinum card holder and a Citi Prestige holder and my payments have been stellar for over ten years.
I feel as long as I'm making payments and paying you interest, leave me alone. If you want me to call so you can give me some money, sure. But otherwise, I see no reason to stop what I'm doing to talk to you about using $16k of a $20K limit you approved me for.
I dislike card companies that give you a certain limit but then have issues with you getting close to it. If you don't want a person to get close to a certain amount, don't give them that amount!
If they reduce your limit to $17k or $16k, I'd pay it off and drop them. I have no time for games.
Right but it's their game as well, and either side can play hardball!
They want to reduce risk. I'm sure that they would say something like the $20K allows you to charge up to $20K and if you paid that off (or the vast majority of it) straight away, no issue. If you keep most of it us a balance, that worries us, and causes us to evaluate risk.
Yes, the agreement allows you to keep a balance of just under $20K providing you keep making minimum payments and keep the balance + interest below the cap. But the same agreement allows them to reduce the limit or close the card.
Yeah. I'm not buying that they want to reduce risk. If they want to reduce risk, seems like they shouldn't give out large CL in the first place. Don't approve me for $20k if I'm a few Utilization percentage points from some unknown risk algorithm that would cut my CL by hundreds or thousands of dollars while my credit report is flawless. That's bad business in my opinion. Don't bite the hand that feeds you. If I'm paying you interest, that's income for the credit card companies. If they feel that I'm paying to much interest, that seems antithetical to their profit motive.
I'm all for credit line decreases for missed payments or a negative hit on your report. But to flat out reduce a CL for some arbitrary threshold is a bit much.
The reason I say this is because some people receive bonuses throughout the year and may run up a card for cash or points only to pay the balance off in 60 days. If a card company cuts my CL just because I start using most of my CL because they feel that utilization increases their exposure, well, again, don't give me a credit line you feel may be too risky if I decide to use the entire line or 90% of it.
A credit limit is there to use for sure, but how two different people use the same limit can speak volumes about their risk factor.
For example, Cornelius and Rupert have a $20k limit with the the same lender:
Cornelius typically spends $4k-$5k per cycle, always paying in full his statement balance. A few times a year he'll put some additional big expenses through the card and has reported a high balance of $17k at one time. There was one time that he didn't PIF because of this high balance, but within 2-3 cycles had had caught back up and was back down to a $4k statement balance again, where he was again PIF monthly and not paying interest.
Rupert carries a $15k balance on his $20k card and pays interest every month. He typically pays the minimum payment, sometimes more if he can swing it. Some months he'll pay his balance down to $13k-$14k, where at other times with only paying the minimum payment for a few cycles his balance will creep up to $16k-$17k.
Both of these individuals above are "using" their $20k limit equally (in terms of amount of the limit) but clearly Cornelius is exhibiting far less risk based on his use of the limit relative to Rupert. Chances are that Rupert in this example wouldn't receive AA from the lender so long as he keeps making on-time payments every month, but that doesn't mean that the lender doesn't view him as a significantly higher risk based on being a strict Revolver rather than a Transactor.
Did you call them yet? What did they say?