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Does Amex Customer Service Lie?

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haulingthescoreup
Moderator Emerita

Re: Does Amex Customer Service Lie?


notmyname wrote:

The holds were on Blue. The airline ticket situation, both last year and this year are on Platinum.

The Plat problem made my tongue fairly sharp. When I kept getting the "everything is ok zen thing from Pakistan" ; I started to respond with mild threats while I asked them If this was the Platinum service I had heard about and that I would be reconsidering renewal in February. Not to pat myself on the back , but I start hearing from some real people then with real answers.

Oh well,

NMN

 




@haulingthescoreup wrote:
Yikes! Which card?

lol, I think it's funny how they took away all my pre-approvals for revolvers and left me with the opportunity of paying $450 for a Plat. I'm choking enough on finally having to pay for the Gold when it turns 1 in March.

Thanks again, Countrywide, for buying our re-fi right after closing, inserting your name on our credit reports, and screwing us over with AmEx! Smiley Mad
* Credit is a wonderful servant, but a terrible master. * Who's the boss --you or your credit?
FICO's: EQ 781 - TU 793 - EX 779 (from PSECU) - Done credit hunting; having fun with credit gardening. - EQ 590 on 5/14/2007
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