Does Citi DC World Elite exists???!

Deuter · ‎04-08-2020

Hi guys,

Easy question. I have done a PC from AAdvantage Plat to DC. The DC card i received it's not World Elite MC as my AAdvantage card was. I called in Citi Customer Service and the very professional rep told me she had 22 years working with Citi and that they don't have quite a World Elite option in the Double Cash. Is this true?

If so i do not know how to request from World to World Elite (If it now makes any difference at all?), please pinpoint me what to ask the Agent and which number preferably to call. My AAdvantage WE card had a $10,000 new CL after doing some credit reallocation from $23,500. So now the product changed DC has $10,000 but it says world in the back with a orange,red MC logo.

Please enlighten me guys. I didn't know when PC my account that my account would change from Non- Pre Set spending limi to Pre-Set spending limit and that it would change from World Elite to World. Citi told me i could still go back to the AA card, is the any actual difference now about WE and World? and also does DC WE exists?

Thank you.

kdm31091 · ‎04-08-2020

The DC is frequently issued as World Elite, but I think it's just because Citi wants the higher swipe fees. As far as I've heard, the World Elite DCs, even when you do recieve them, are not "true" World Elite Mastercards and don't really give you the benefits.

As far as whether to worry about it, no, I wouldn't. There's far more talk about wanting a Visa Signature or World Elite than there is of anyone actually using the benefits. Remember that these once exclusive "tiers" are so common now, it's not like they can really provide many exciting benefits. Presumably you PC'd because you aren't getting good use out of Aadvantage, and the DC is good 2% baseline card with flexible rewards.

AverageJoesCredit · ‎04-08-2020

I thought the Elite had the silver bells/balls logo? I thought it did exist because there were usually those who raved about having one but unless you really use whatever benefits distinguish the two, does it really matter? I dont think anyone but you, upon swiping , will care if it says elite or world. Ill call in big hitters to see if they have anything to add @UncleB @K-in-Boston @coldfusion

thornback · ‎04-08-2020

The only part of your post I can comment on is whether the World Elite for the DC exists.... and Yes, it does (at least it did as of Oct. 2018) - I have a DC World Elite. Mine came as a WE when I was approved for the card - never had to request it. That said - I don't believe the DC World Elite versions actually offer all of the MC World Elite perks...

Unfortunately, I can't speak to the other Qs of your post...

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Anonymous · ‎04-08-2020

@thornback wrote:
The only part of your post I can comment on is whether the World Elite for the DC exists.... and Yes, it does (at least it did as of Oct. 2018) - I have a DC World Elite. Mine came as a WE when I was approved for the card - never had to request it. That said - I don't believe the DC World Elite versions actually offer all of the MC World Elite perks...

Unfortunately, I can't speak to the other Qs of your post...

Confirm your post. My p/cd Citi DC MC was a World and back in the early days the Citi Rep (located in the Citi Tampa Bay FL Call Center) found the World Elite and changed mine over. After getting it I found that there were few benefits not already available on the original issue. What are mandated benefits by Tier today are few and issuers can put the name on it collect a higher swipe fee and offer virtually nothing! A good thing for the issuer!

Deuter · ‎04-08-2020

@kdm31091 wrote:
As far as whether to worry about it, no, I wouldn't. There's far more talk about wanting a Visa Signature or World Elite than there is of anyone actually using the benefits. Remember that these once exclusive "tiers" are so common now, it's not like they can really provide many exciting benefits. Presumably you PC'd because you aren't getting good use out of Aadvantage, and the DC is good 2% baseline card with flexible rewards.

That's true i wasn't getting a good use of the AAdvantage card because i now have the Prestige for travel and i have changed from flying exclusively American to a diverse plethora of carriers, and also because of Covid scenario it seems more sensible to cut a Travel card which i wont use much for the rest of the year and possibly part of next one. Also it was my Oldest account that is why i wanted to change it to a Non AF.

The thing is that these tiny nuissances where also a bit important for me. For example with World Elite i used to contact MasterCard Lifestyle & Travel services and they will always issue me status with Car Rentals (Hertz,Avis,Sixt) etc. They (MC) have told me this was a benefit of WE. I still have this benefit from the Prestige but i'm curious. I have status with Sixt and Avis because of this and while it's not top tier they have treated me a bit better with the rentals worldwide.

@AverageJoesCredit wrote:
I thought the Elite had the silver bells/balls logo? I thought it did exist because there were usually those who raved about having one but unless you really use whatever benefits distinguish the two, does it really matter? I dont think anyone but you, upon swiping , will care if it says elite or world. Ill call in big hitters to see if they have anything to add @UncleB @K-in-Boston @coldfusion

I know there's practically no discernible benefit from both but was a card geek just for cosmetically reasons it would be a nice touch to have the silver logo/wording if everybody has it? why my card shouldn't?

@thornback wrote:
The only part of your post I can comment on is whether the World Elite for the DC exists.... and Yes, it does (at least it did as of Oct. 2018) - I have a DC World Elite. Mine came as a WE when I was approved for the card - never had to request it. That said - I don't believe the DC World Elite versions actually offer all of the MC World Elite perks.

Unfortunately, I can't speak to the other Qs of your post...

Thanks, that is appreciated. Any know if from 2020 or recent they have such WE DC?

longtimelurker · ‎04-08-2020

Tier preservation doesn't seem to be a priority at Citi! A few years back, I PCd an (old style) Premier Visa Sig and a World Thank You Preferred to Citi DC and Dividend. Both DC and Dividend were issued as plain M/Cs (not even World). About a year ago, the DC suddenly became WE, without me asking. Dividend is still plain.

So, as everyone else has said: a) WE DC certainly exists, but b) it doesn't have most of the benefits!

Anonymous · ‎04-08-2020

I'm so oblivious to this feature that I didn't even notice/care that my PC from AA WE to DC, that it's just MC World. So now the only WE I have is the KLM MC. Which suits me fine, I don't need false sense of added benefits in favor of them getting higher swipe fees.

coldfusion · ‎04-08-2020

@AverageJoesCredit wrote:
I thought the Elite had the silver bells/balls logo? I thought it did exist because there were usually those who raved about having one but unless you really use whatever benefits distinguish the two, does it really matter? I dont think anyone but you, upon swiping , will care if it says elite or world. Ill call in big hitters to see if they have anything to add @UncleB @K-in-Boston @coldfusion

I have mine out right in front of me as I type this, and it does have the silver balls logo on the backside lower right with WORLD ELITE printed right above it.

The comments after yours that point out most World Elite benefits don't exist for this card are correct, which to me isn't much of a surprise given that it's a no-AF card. Count me as being cynical but IMO Citi's motivation for issuing it is so they can collect bigger swipe fees.

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longtimelurker · ‎04-08-2020

@coldfusion wrote:

Count me as being cynical but IMO Citi's motivation for issuing it is so they can collect bigger swipe fees.

I don't think that is being cynical, what other motivation is there for any issuer? And if, as Citi has done, you can get higher swipe fees without providing many of the dubious-value benefits, even better!