@Credit12Fico wrote:
@K-in-Boston wrote:
@Credit12Fico wrote:
I don't think the dollar amount of the spend is the issue at all. You have a 20K credit line. Chase would not put it there if they did not want you spending anywhere near it. People that got CLDs during the height of the pandemic due to low use of line can attest to the fact that Chase will claw it back if you don't use the line.
My hunch is that the "Traveling salesman" type purchases across multiple states raised some eyebrows as you are new to Chase. They may have believed the account was opened fraudulently. And jumping from state to state looks a bit too bonnie and clyde for them. I think you have a good case for reinstatement though but depends heavily on if you are allowed to speak to the right person.
This is a Chase Sapphire Reserve card; it's a travel card and those types of transactions would be completely expected and not unusual behavior from the card's target demographic. My card was constantly used in multiple states and multiple countries on two continents immediately after opening it. If it were a fraud concern for the locations of purchases, OP would have been directed to the fraud department.
It's rarely that simple is it? Just looking at your signature...you are probably in a very different profile to OP when you got your Reserve. Your sig says you have a Freedom card from 2007. OP is a new Chase customer. Chase reviews accounts silently. If yours would get flagged, most likely the senior credit analysts see your other upstanding accounts with them that are well aged. If OP's account was flagged, Chase has not a lot of information about the customer. If the account had simply been blocked, then yes they will redirect you automatically to fraud department. But OP's account was closed. Different optics I think.
I don't know of course why OP's account was closed. Just pointing out OP was a new Chase customer and Chase is more sensitive to new customers. Also Chase does use third party information that may or may not be on your credit report OP. So if you have skeletons in the closet, Chase can find out.
It's actually that simple.
I've been with Chase for 15 years prior to first card approval, and I've dealt with nothing but fake fraud flags for a couple of months.
The amount of transactions wasn't the culprit, they ranged for pack of gum to several thousands.
I've talked to personal banker, I've talked to fraud, and all they could tell me is that it will stop when it stops, as in give it time. The fact they had over a decade of not-new-to-Chase in no way impacted automation.
Most likely, OP run into conditions set at approval. It's a simple set of "If/then" instructions, which can be assigned to new and existing customers.
You'll know if you're one of them by frequent SPs during first 8-10 weeks, in addition to whichever parameters were set for Alerts Service.
