How can I get Amex to honor creditcards.com offer?

[LawStudentCivilis]

Hi Everyone,

I was approved for the BCE with American Express, but when I spoke with the representative they told me I have their basically useless no good offer that they have on Amex website.  The only problem is, I applied through creditcards.com so I should have the 0% APR for 15 months, plus spend $1000 get $100.  How should I go about enforcing this?

I would like to also note I got approved for the Delta Skymiles last year, and I applied through creditcards.com, and was able to get the special promotion.  I don't understand what's so different this time.

[BungalowMo]

What offer did AMEX give you??

Personally, I never app via a third party site.  I always go right to the source.  Not saying it wouldn't work, it's just my preference.

[LawStudentCivilis]

0% for 6 months. That's it. Like I stated, I got my Delta Amex through creditcards.com and I was able to get a better offer than what Amex was offering. I just want to go about this the right and effective way.

[BungalowMo]

The length of their 0% offer is likely in direct relation to your overall credit picture.

What does your EX report look like?  What is your length of history??  Any negatives reporting??

Not everyone gets the same deal....believe me!

[LawStudentCivilis]

No, it's not. If you go to Amex website that is their current offer. 

I will just try to research further. I didn't know if anyone had any knowledge of whether their EO or backdoor numbers would help.

[crjusaf]

I had a similar situation back in February with the BCE. The creditcards.com offer showed one thing, but the landing page on the AMEX site clearly stated that my welcome bonus was different because I had been identified as a current member. I'm guessing this may have happened in your case, too. I ended up going with the BCP instead through the AMEX website which was offering 0% and a statement credit at the time.

[CreditDunce]

I think what is different this time is you are a current AE member.   AE no longer gives sign up bonuses for current members.

To get a new sign up bonus, you will need to cancel all of your existing AE cards for 3 months.  Then you will be eligible for sign up bonuses for cards you have not received a sign up bonus for in the past.  Or at least that is what I recall from reading the fine print when I applied for a card last month.

[LawStudentCivilis]

That makes a lot of sense. I bet they're not too lenient on these things.

[LawStudentCivilis]

Thanks Creditdunce that helps a lot too. I may just leave it alone. I was not necessarily signing up for the bonus anyway. I wanted to do a PC from my Delta skymiles, but they changed their terms and you can only pc within the hotel/travel cards now.  So since I have no balance I decided to go ahead take the hard inquiry, get my member since date back dated and transfer credit limits as well as close the delta.

[mongstradamus]

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@CreditDunce wrote:

I think what is different this time is you are a current AE member.   AE no longer gives sign up bonuses for current members.

To get a new sign up bonus, you will need to cancel all of your existing AE cards for 3 months.  Then you will be eligible for sign up bonuses for cards you have not received a sign up bonus for in the past.  Or at least that is what I recall from reading the fine print when I applied for a card last month.

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I thought i read somewhere with amex you only get one signup bonus for your whole life!! I don't know how true that is, since i havent signed up for any new amex cards since my BCP last year.