How does US Bank site and app work for you?

[Jojo567]

So I been using the cash+ for a couple weeks and it seems good. However the site and app seem horrible so far. For example, in the app I can't activate some notifications and some like purchase notifications turn themselves off. On the website I can't delete messages and most importantly when I try to redeem rewards I get a endless loading screen. Do anyone else experience this problem? Any tips to correct them? 

[shmacckk]

Yea the app is bad. 

They need to redo that and their website as well.

[Jojo567]

It's ridiculous that a major bank would have problems like this. 

[Remedios]

I don't have any issues with app or website.

Website isn't exactly a marvel of modern technology, but it works just fine. 

What you're describing sounds more like a problem with devices you are using. 

[K-in-Boston]

Their app and website were very recently redesigned.  I definitely have no issues using either the website or the app.  The sole two things I could nitpick about are that the statement closing dates are not in an obvious location, and that while Cash+ rewards balances appear in the app I don't see any way to actually redeem them on the app (this feature was recently added to Altitude Reserve, so it may be coming to Cash+ unless I am just missing it).  I know where to find the former, and I redeem rewards on the website anyway so the latter doesn't even apply to me. 

I turned notifications on for each card when I first got them in 2017 and 2018 and they've continued to work.  I usually get push notifications from US Bank when using Apple Pay for AR before the credit card machine even does its thing in a store.

[dragontears]

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@K-in-Boston wrote:

Their app and website were very recently redesigned.  I definitely have no issues using either the website or the app.  The sole two things I could nitpick about are that the statement closing dates are not in an obvious location, and that while Cash+ rewards balances appear in the app I don't see any way to actually redeem them on the app (this feature was recently added to Altitude Reserve, so it may be coming to Cash+ unless I am just missing it).  I know where to find the former, and I redeem rewards on the website anyway so the latter doesn't even apply to me. 

I turned notifications on for each card when I first got them in 2017 and 2018 and they've continued to work.  I usually get push notifications from US Bank when using Apple Pay for AR before the credit card machine even does its thing in a store.

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Same for me, no issues with the app or website. It is not fancy but it is functional. 

Endless loading of a website might be a browse issue, have you tried clearing the cookies or cache? 

[2ski]

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@Jojo567 wrote:

So I been using the cash+ for a couple weeks and it seems good. However the site and app seem horrible so far. For example, in the app I can't activate some notifications and some like purchase notifications turn themselves off. On the website I can't delete messages and most importantly when I try to redeem rewards I get a endless loading screen. Do anyone else experience this problem? Any tips to correct them? 

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You might want to try a different browser. Sometimes that works for me when websites are glitchy.

[GrandBaker]

No issues since they recently redesigned their app. I barely use their website (or any of them) but never really had any issues.

[noobody]

Their APP needs a real phone number to sign on, since I am stuck overseas, google voice is not working with US Bank.

I can NOT use chrome on the PC for the past couple of weeks, the sign-on page just won't show up, might need some tweaking on Chrome or whatever.

Have to Edge browser on PC to sign-on US bank

[2ski]

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@noobody wrote:

Their APP needs a real phone number to sign on, since I am stuck overseas, google voice is not working with US Bank.

I can NOT use chrome for the past couple of weeks, the sign-on page just won't show up, might need some tweaking on Chrome or whatever.

Have to use sign-on US bank with Edge browser. 

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Might be an IP security thing if you are outside the united states. If Edge doesn't work get a cheap VPN and login from the U.S.