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Interesting phone call from Chase

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RockinRay
Valued Contributor

Re: Interesting phone call from Chase


@JustMe77 wrote:

@mmduluth wrote:

Incredible. I sent a simple secured message to Amex less than an hour ago saying simply, "I would like to product change my Clear card to the Blue Cash Everyday card."

 

I just recieved this response:

 

Hello mmduluth,

As you requested, I've changed your Clear Card account to Blue Cash Everyday Card account. The Product Change will be effective on 01/18/2012. You will receive details regarding the change in terms by mail.

Your current Card can continue to be used until the new Card is received. Your new Card will be received within 7-10 business days.

I hope this email addresses your inquiry.

Have a wonderful day!

Sincerely, 

The mods will take the name out anyways, 
Email Servicing Team 
American Express Interactive Services


That's pretty awesome, congrats! 


+1 - this is really great.

 

I sent them a secure messaage this morning asking them to PC me from BCE to Costco TE as I think the rewards better fit my current needs. I am anxious to see what I hear back form them.

Ray

** Every Card has a Job, and Every Card does its Job **
Message 21 of 28
mmduluth
Frequent Contributor

Re: Interesting phone call from Chase


@RockinRay wrote:

@JustMe77 wrote:

@mmduluth wrote:

Incredible. I sent a simple secured message to Amex less than an hour ago saying simply, "I would like to product change my Clear card to the Blue Cash Everyday card."

 

I just recieved this response:

 

Hello mmduluth,

As you requested, I've changed your Clear Card account to Blue Cash Everyday Card account. The Product Change will be effective on 01/18/2012. You will receive details regarding the change in terms by mail.

Your current Card can continue to be used until the new Card is received. Your new Card will be received within 7-10 business days.

I hope this email addresses your inquiry.

Have a wonderful day!

Sincerely, 

The mods will take the name out anyways, 
Email Servicing Team 
American Express Interactive Services


That's pretty awesome, congrats! 


+1 - this is really great.

 

I sent them a secure messaage this morning asking them to PC me from BCE to Costco TE as I think the rewards better fit my current needs. I am anxious to see what I hear back form them.



I thought I read somewhere that you couldn't PC to the TE card because of the Costco membership being attached or something. Please let us know how it goes!

EQ FICO - 718 - 01/10/2012 EX FICO - 732 - 04/28/2012 (AMEX)

Cap1 Platinum (1000) Macy’s (2000) Chase Freedom (3000) Kohls (600) Best Buy (2700) Amex BCE (8200) Chase Sapphire (5000) CarCare1 (1600) Discover IT (4000)
Message 22 of 28
mmduluth
Frequent Contributor

Re: Interesting phone call from Chase

Well they wouldn't upgrade my Freedom card to a Signature but I got kind of excited about the Sapphire so I just decided to app for it and was instantly approved. Didn't give me a limit so I guess I'll have to call later. Some stats:

 

Full time student/part-time employed making $16,000/year (told you I had low income)

As of yesterday, 718 equifax FICO

No baddies

I think 1.6 year AAoA 

Oldest account is 3 years 4 months. 

EQ FICO - 718 - 01/10/2012 EX FICO - 732 - 04/28/2012 (AMEX)

Cap1 Platinum (1000) Macy’s (2000) Chase Freedom (3000) Kohls (600) Best Buy (2700) Amex BCE (8200) Chase Sapphire (5000) CarCare1 (1600) Discover IT (4000)
Message 23 of 28
UFGuy2006
Established Contributor

Re: Interesting phone call from Chase

Yep, my CL was 15k before they upgraded my Freedom to a Signature Visa.

Message 24 of 28
Anonymous
Not applicable

Re: Interesting phone call from Chase


@mmduluth wrote:

Incredible. I sent a simple secured message to Amex less than an hour ago saying simply, "I would like to product change my Clear card to the Blue Cash Everyday card."

 

I just recieved this response:

 

Hello mmduluth,

As you requested, I've changed your Clear Card account to Blue Cash Everyday Card account. The Product Change will be effective on 01/18/2012. You will receive details regarding the change in terms by mail.

Your current Card can continue to be used until the new Card is received. Your new Card will be received within 7-10 business days.

I hope this email addresses your inquiry.

Have a wonderful day!

Sincerely, 

The mods will take the name out anyways, 
Email Servicing Team 
American Express Interactive Services



I'm surprised since everytime I send them a SM about PCing the Clear they always come back with 'Unfortunately that card is not eligible for a product change'.  And every post I see written about it from anyone else who has a Clear it says the same.  I wonder if they recently changed this.  I might have to ask for a PC. 

Message 25 of 28
mmduluth
Frequent Contributor

Re: Interesting phone call from Chase


@Anonymous wrote:

@mmduluth wrote:

Incredible. I sent a simple secured message to Amex less than an hour ago saying simply, "I would like to product change my Clear card to the Blue Cash Everyday card."

 

I just recieved this response:

 

Hello mmduluth,

As you requested, I've changed your Clear Card account to Blue Cash Everyday Card account. The Product Change will be effective on 01/18/2012. You will receive details regarding the change in terms by mail.

Your current Card can continue to be used until the new Card is received. Your new Card will be received within 7-10 business days.

I hope this email addresses your inquiry.

Have a wonderful day!

Sincerely, 

The mods will take the name out anyways, 
Email Servicing Team 
American Express Interactive Services



I'm surprised since everytime I send them a SM about PCing the Clear they always come back with 'Unfortunately that card is not eligible for a product change'.  And every post I see written about it from anyone else who has a Clear it says the same.  I wonder if they recently changed this.  I might have to ask for a PC. 


I've read that the Clear isn't elegible for a PC all over this board but figured it wouldn't hurt to try. I didn't even have to beg lol! With the BCE having no spending threshold these days, I couldn't NOT try to PC to it. 

 

Update for everyone else: The CL on the new Sapphire is $5k so I suppose it's the lowest they could do for a Sig card but it's better than the $3k my Freedom is at. It's now my second highest limit with Amex being the highest at $5.5k.

EQ FICO - 718 - 01/10/2012 EX FICO - 732 - 04/28/2012 (AMEX)

Cap1 Platinum (1000) Macy’s (2000) Chase Freedom (3000) Kohls (600) Best Buy (2700) Amex BCE (8200) Chase Sapphire (5000) CarCare1 (1600) Discover IT (4000)
Message 26 of 28
AndySoCal
Senior Contributor

Re: Interesting phone call from Chase

With Discover remember there is more than type of Discover card. There is Discover More which is well documented here.  But there is also Discover Open Road which is 2% for gas and restraunts which is the one I have. You lose the 5% cash back except when you purchase through shop Discover. I changed mine from Discover More to Discover Open Road because my ability to use 5% was so very hit and miss. Also for this year only they will give additional cash back for paying your phone or TV bill using your Discover Open Road. 

FIC Scores XPN v8 808 V2 831 (SDFCU) TUC V 8 803 07/25 EFX Bankcard v8 822 EFX FIC0 v8 800 Vantage score 4.0 817 via JC Penney
JC Penney 10/2008 4,700 US Bank Cash 08/2010 12,000 Citibank Custom Cash 5/2015 11,100 State Dept. FCU 06/2023 25,000 02/2024 Redstone FCU Signature VISA 10,000 08/23/2024 Commonwealth Credit Union 15000 07/25
Banking: Lafayette FCU Fortera FCU State Department FCU Pelican State CU Redstone FCU Hughes FCU Commonwealth FCU
My personal blacklist Axos Bank, Bank of America, Synchrony Bank Capital One TD Bank Comerica Bank BMO US Bank Wells Fargo
Message 27 of 28
mmduluth
Frequent Contributor

Re: Interesting phone call from Chase


@AndySoCal wrote:

With Discover remember there is more than type of Discover card. There is Discover More which is well documented here.  But there is also Discover Open Road which is 2% for gas and restraunts which is the one I have. You lose the 5% cash back except when you purchase through shop Discover. I changed mine from Discover More to Discover Open Road because my ability to use 5% was so very hit and miss. Also for this year only they will give additional cash back for paying your phone or TV bill using your Discover Open Road. 


 

That's one of those cards I've always considered. Perhaps in the future. I have to garden now for 12 months at least. That's 4 new accounts opened this year!!
EQ FICO - 718 - 01/10/2012 EX FICO - 732 - 04/28/2012 (AMEX)

Cap1 Platinum (1000) Macy’s (2000) Chase Freedom (3000) Kohls (600) Best Buy (2700) Amex BCE (8200) Chase Sapphire (5000) CarCare1 (1600) Discover IT (4000)
Message 28 of 28
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