Justice Card Closure - Cap1

[Anonymous]

My Justice card was moved to CapitalOne back in June or July, PIF before the statement cuts each month.  Logged in Sunday to see no available credit and a notice at the top of the page saying this account was closed.  

Called today, got transfered to the security department, and was told my account was closed becuase I have opened too many accounts in the last 24 months.  The agent couldn't tell my why they just decided to close it after 2 statements had cut, and told me I would have to mail my payment in becuase I could no longer process anything through their website as he made sure it was fully disabled at the time of my call.  He acted like I was some degenerate individual becuase my account was closed, so I told him where he could put my account and hung up.  I called back and spoke with a CSR and paid the balance over the phone.  I have a Kohls account that was opened at the same time as the Justice card , which they've increased my CL on, and my other Cap1 cards are fine, which I've had for 6 years almost.  Makes me wonder if this is the Justice CC's credit standards and not Capital One directly.  

Anyone else ran into a simular problem?

[Anonymous]

I'm sorry to hear that you are having problems with your Justice account. Have you had any negatives on it or other cards? Unfortunately, Cap1 does not reopen accounts once they've been closed. How many store credit cards do you own? I would contact the EO to find out if they have any of your other accounts on the chopping block. Best of luck!!!

[Anonymous]

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@Anonymous wrote:

My Justice card was moved to CapitalOne back in June or July, PIF before the statement cuts each month.  Logged in Sunday to see no available credit and a notice at the top of the page saying this account was closed.  

Called today, got transfered to the security department, and was told my account was closed becuase I have opened too many accounts in the last 24 months.  The agent couldn't tell my why they just decided to close it after 2 statements had cut, and told me I would have to mail my payment in becuase I could no longer process anything through their website as he made sure it was fully disabled at the time of my call.  He acted like I was some degenerate individual becuase my account was closed, so I told him where he could put my account and hung up.  I called back and spoke with a CSR and paid the balance over the phone.  I have a Kohls account that was opened at the same time as the Justice card , which they've increased my CL on, and my other Cap1 cards are fine, which I've had for 6 years almost.  Makes me wonder if this is the Justice CC's credit standards and not Capital One directly.  

Anyone else ran into a simular problem?

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If too many accounts in the last two years was really the issue, they would not have approved it in the first place. Someone (not you) is blowing smoke, I think.