If you want the cool bonus point offers, clear your browser cookies and/or use a different browser than the one you normally login with. After 2 inquiries I was given the word I will not be getting 25000 MR for completing $2k spending in first 3 months. The CSR acknowledged that my best bet to get the bonus was cancel the card and apply again in 12 months. Pays to be a churner I guess.
Because you apped for the SPG?
@09Lexie wrote:
Because you apped for the SPG?
I already had the SPG, and I was logged in when I applied. That's what steered my application toward's no MR bonus land. Apparently if Amex recognizes you through cookies in your browser, you will most likely not get a decent bonus attached to your application. I had been looking at the 25000 MR offer on another site, and naively thought logging in to app would help (and to be fair, maybe it did help with the approval, no way to know for sure). Instead it identified me as someone they already had a relationship with, and thus not worthy of the juicy bonus. One CSR all but admitted that failing to clear cookies and log in cold was what kept me from getting the bonus MR.
The frustrating thing is I have NEVER had a card affiliated with the MR program, in fact, my only Amex prior to PRG, was my SPG I've had since 2008.
@lg8302ch wrote:So when you have 1 Amex you will never get the sign up bonus for a new card even if it is a different product ?
If you are logged in, most likely not. Your best way is to clear cookies or use a different web browser so they don't recognize you. The last CSR I spoke to said I could get the 25,000 MR bonus in a year (assuming they were still running it) if I cancelled and applied again. It's almost like they are actively encouraging you churn.
@navyox wrote:
@lg8302ch wrote:So when you have 1 Amex you will never get the sign up bonus for a new card even if it is a different product ?
If you are logged in, most likely not. Your best way is to clear cookies or use a different web browser so they don't recognize you. The last CSR I spoke to said I could get the 25,000 MR bonus in a year (assuming they were still running it) if I cancelled and applied again. It's almost like they are actively encouraging you churn.
I'm not certain about that: simply because you get the offers in the online interface doesn't mean the backend system is going to recognize it; end of the day you have a unique member number which is assuredly tied to your SSN somehow, and unless you're using a different SSN or TID, I rather strongly doubt this would get past their systems.
I'm with scenery_guy on this one. I'd keep trying 25,000MR is a lot to give up.
I think I had the same problem with my BCE.
