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Lost Card Question

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Marcos8
Established Contributor

Lost Card Question

Hello all. I called my CC company to report a lost card and to have them re issue another one. The woman said no problem all she had to do was close the old account and issue a new account and card to me. Those are the exact words she used. How will this affect my AAoA if an account has to be closed and now a new one is starting? Thanks

Message 1 of 4
3 REPLIES 3
somnipotent
Frequent Contributor

Re: Lost Card Question

you'll be issued a new card number not a new account. 


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Homeowner since 05/29/13
Message 2 of 4
Marcos8
Established Contributor

Re: Lost Card Question

Thats what I assumed would happen but the lady said my card number was my acount number and therefore had to be closed and a new one opened. I wasn't sure if that meant that on my CR that an account now showed as closed and a new one opened... Thanks

Message 3 of 4
HiLine
Blogger

Re: Lost Card Question

That's really odd. You may want to give them another call to make sure that doesn't happen. You do not want a new account right?

Message 4 of 4
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