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Master Synchrony Account Closure Thread

ImTheDevil
Community Leader
Super Contributor

Re: Synchrony closed all of my accounts today

With DoC reporting that Synch is losing the Gap portfolio to Barclays, I wonder if Synch is going to increase efforts to reduce exposure further...😐 The upside is that they predict Synch will earn $1B from the sale (so it sounds like this wasn't a deal started by Gap), and current cardholders will be brought over to Barclays, so hopefully this will be a good thing, other than dealing with Barclays. Timetable is 4/2022.



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Message 1011 of 1,062
randian
Established Member

Re: Synchrony closed all of my accounts today

Synchrony whacked my PayPal line down from $10k to $1500. No derogs to warrant such action. If the xx24 thing is real I assume reinstatement is impossible. They might as well have closed it though. Now that it's a reporting line there's no way I'd max out utilization (as I would have to since it's a toy line) to use it. If you are patient there are great eBay deals on OLED tvs (for example, from legit sellers) that PayPal's occasional 0% offers were excellent for.

Message 1012 of 1,062
bruce_bay
Member

Re: Synchrony closed all of my accounts today

Based on the facts and reprts that Snchrony has closed people's accounts with great credit and on time payments means nothing but that they will close your accounts if you don't pay them good interest! This notion that they do it to resuce their exposure to the economic situation is nothing but justifying their  Mod Cut - not here  Many go with synchrony because of the long-term no-interest financing options that comes with the card not necessarily fue to low credit score! And they pay on time because they always do and the losers close the accounts because they don't make enough money of it. The retailers need to replace these losers with some decent system amd synchrony needs to disappear because what they do, is to decieve people in hope of them paying lots of interset! Don't get Snchrony cards. Let them vanish and make an example of them for other low-life lendera like them!

Best wishes pals! 

Message 1013 of 1,062
privateone
New Member

Re: Synchrony closed all of my accounts today

Yes, Barclays is a problem too.  

 

Act I


I went over my limit, and they sent a letter telling me to pay the account back under the limit within ten days (even though me bill wasn't due yet) or I risked my interest rate being raised to

the default.  I initially ignored the letter not aware of such a thing.  So, my interest rate went from 7.99% to 29.99%.

 

Act II

 

I spoke with a customer representative.  He told me that the computer generates the interest rate. He overrode it. However, the computer kept changing the interest rate back.  I kept calling back in to get the interest rate changed back.

 

Tiring  of continuously calling in, I decided to enroll the account in credit counseling.

 

Act III

 

Got the interest rate down to 4% and paid off the account.  Despite this, my credit at Barclays is ruined forever. Whenever I apply for one of their cards, they say that I have previous delinquency with them.  Even though I paid the whole thing off, I'm delinquent!  

 

They also didn't acknowledge the initial payments made by the credit counseling agency and reported on my credit report that I went 90 days late.  I had to dispute this over a dozen times before it was removed.

 


@ImTheDevil wrote:

With DoC reporting that Synch is losing the Gap portfolio to Barclays, I wonder if Synch is going to increase efforts to reduce exposure further...😐 The upside is that they predict Synch will earn $1B from the sale (so it sounds like this wasn't a deal started by Gap), and current cardholders will be brought over to Barclays, so hopefully this will be a good thing, other than dealing with Barclays. Timetable is 4/2022.


 

 

Message 1014 of 1,062
bobby25
Regular Contributor

Re: Master Synchrony Account Closure Thread

Knock on the devils door long enough, he is gonna answer.

 

This morning my experian showed all 11 sync accounts closed 62,000.00 in total.

The only balance with them was Care Credit for 1673.00, so I paid it off this morning.

Its for the better. My utilization did not suffer as I havent been carrying a balance on any of my other cards nor sync cards besides the care credit. I pay my statements in full.

 

I pretty much felt this was coming, I regulary ask for cli from them and i opened some new accounts with them recently as well.

Also I dont use any of the cards regulary. Its no shock to me, I asked for it. They helped me build my credit up, so it all ends well as we part ways. RIP Synchrony

 

 





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Message 1015 of 1,062
SoCalGardener
Established Member

Re: Master Synchrony Account Closure Thread

I feel really lost. Please note that I've been away for a long time, and I'm not up on everything right now. I've scanned through this thread, but the only thing I've gleaned is that Synchrony seems to close accounts a lot. But I don't know anything else about them.

I have two Synchrony accounts, neither of which I applied for directly. One was originally opened at Sit 'n Sleep (a mattress store here in SoCal). I was in the hospital at the time; my daughter opened the account for me and handled having new mattresses delivered. (I'd tell you what happened to the old ones....but that might be way TMI!) At some point later, I was notified that Synchrony had acquired the Sit 'n Sleep accounts, and that their card, called Synchrony Home, was accepted at millions of retailers across the US. Indeed it is--I've used it at Bed Bath & Beyond.

My other card was originally through Chevron/Texaco. I've had it for years, but just about a month ago it, too, switched over to Synchrony.

I have zero balances on both accounts. My daughter currently has my Chevron card (long story, but I'm not driving right now, and I wanted to keep it active); the bill is always paid in full.

The Synchrony Home card has never carried a balance.

Should I be worried? I'm not too keen on the prospect of 5 figures of credit going poof, you know?!
Amazon Prime Store CardAmerican Express Blue Cash Everyday CardAmerican Express Everyday CardAmerican Express Platinum CardBank of America Cash Rewards CardCapitalOne Quicksilver MastercardCapitalOne Quicksilver Visa CardCapitalOne Walmart Rewards MastercardChevron Texaco CardCiti Double Cash MastercardDiscover More CardJCPenney Gold MastercardOverstock.com CardSportsmans Guide Rewards CardSynchrony Home Card
Message 1016 of 1,062
Saeren
Mega Contributor

Re: Master Synchrony Account Closure Thread


@SoCalGardener wrote:
I feel really lost. Please note that I've been away for a long time, and I'm not up on everything right now. I've scanned through this thread, but the only thing I've gleaned is that Synchrony seems to close accounts a lot. But I don't know anything else about them.

I have two Synchrony accounts, neither of which I applied for directly. One was originally opened at Sit 'n Sleep (a mattress store here in SoCal). I was in the hospital at the time; my daughter opened the account for me and handled having new mattresses delivered. (I'd tell you what happened to the old ones....but that might be way TMI!) At some point later, I was notified that Synchrony had acquired the Sit 'n Sleep accounts, and that their card, called Synchrony Home, was accepted at millions of retailers across the US. Indeed it is--I've used it at Bed Bath & Beyond.

My other card was originally through Chevron/Texaco. I've had it for years, but just about a month ago it, too, switched over to Synchrony.

I have zero balances on both accounts. My daughter currently has my Chevron card (long story, but I'm not driving right now, and I wanted to keep it active); the bill is always paid in full.

The Synchrony Home card has never carried a balance.

Should I be worried? I'm not too keen on the prospect of 5 figures of credit going poof, you know?!

There are still a large number of us who haven't had our cards touched. The biggest closures by far have been high exposure and/or high numbers of accounts as well as people with derogatory info added or other profile changes indicative of trouble brewing. There have been a few scattered closures that on the surface didn't appear to make sense but we hardly ever get the full picture here. I can't see Sync just closing down good customers for no reason. 





Message 1017 of 1,062
longtimelurker
Mega Contributor

Re: Synchrony closed all of my accounts today


@privateone wrote:

Yes, Barclays is a problem too.  

 

Act I


I went over my limit, and they sent a letter telling me to pay the account back under the limit within ten days (even though me bill wasn't due yet) or I risked my interest rate being raised to

the default.  I initially ignored the letter not aware of such a thing.  So, my interest rate went from 7.99% to 29.99%.

 

Act II

 

I spoke with a customer representative.  He told me that the computer generates the interest rate. He overrode it. However, the computer kept changing the interest rate back.  I kept calling back in to get the interest rate changed back.

 

Tiring  of continuously calling in, I decided to enroll the account in credit counseling.

 

Act III

 

Got the interest rate down to 4% and paid off the account.  Despite this, my credit at Barclays is ruined forever. Whenever I apply for one of their cards, they say that I have previous delinquency with them.  Even though I paid the whole thing off, I'm delinquent!  

 

They also didn't acknowledge the initial payments made by the credit counseling agency and reported on my credit report that I went 90 days late.  I had to dispute this over a dozen times before it was removed.

 



 

 


While it is very bad that they wrongly reported you late, the rest is pretty understandable.    If you exceed the CL, the issuer has the right to demand immediate payment of the excess.   From what I have seen, this is most often done on the next statement, but they do apparently have the right to demand repayment as soon as it happens.   

 

Clearly ignoring the letter was a mistake, and not repaying on time could be the default Barclays refers to.  And many issuers, while grateful to be repaid after setting up special arrangements, might not want you as a customer again.

Message 1018 of 1,062
FinStar
Moderator

Re: Master Synchrony Account Closure Thread


@bobby25 wrote:

Knock on the devils door long enough, he is gonna answer.

 

This morning my experian showed all 11 sync accounts closed 62,000.00 in total.

The only balance with them was Care Credit for 1673.00, so I paid it off this morning.

Its for the better. My utilization did not suffer as I havent been carrying a balance on any of my other cards nor sync cards besides the care credit. I pay my statements in full.

 

I pretty much felt this was coming, I regulary ask for cli from them and i opened some new accounts with them recently as well.

Also I dont use any of the cards regulary. Its no shock to me, I asked for it. They helped me build my credit up, so it all ends well as we part ways. RIP Synchrony

 

 


I recall some of your recent SYNCB approval threads where you expected this would happen, especially when you closed Marvel and tried for 2 other SYNCB cards to replace it 😬

 

At least you're taking it well considering this was innevitable.  On the upside, your signature will be slimmer Smiley Tongue

Message 1019 of 1,062
Titanup
Regular Contributor

Synchrony closed all 9 of my accounts without any adverse action

Just got a notice from myfico all my synchrony cards were closed. I had just got increases on my lowes , Amazon and care credit cards. 

 

I also has sams club,  paypal cashback. Paypal credit. Care credit. Car care. 

 

The only other changes besides cli from synchrony is I refinanced my truck and it's showing 2 auto loans. I got some credit cards but only one has been posted to the CRA. Only 1 new inquiry on transunion. 

 

Sucks that all got closed but not devastated about it. Just curious why. 






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Message 1020 of 1,062
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