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No BOA CLI button?

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AnimatorProcrastinator
Regular Contributor

No BOA CLI button?

I've had my Bank of America Cash Rewards card for about 7 months now, and I have never had the button appear. When I manually search for the CLI request button it comes up with "You don't currently have any eligible accounts". I got fed up and called BOA and the rep didn't give an answer as to why I don't have the button available, but that I was eligible and she would do it for me. So we did that verbally and I ended up getting a letter in the mail for a denial with two reasons: "Account is not 12 months old" and "Insufficient deposit/assets with BOA" (it's my understanding that this one is BOA's general "no cli for you" message). I'm fine if they don't want to give me an increase, but i've never seen anyone else get denied with the "Account not 12 months old" message. Has anyone else experienced not having the CLI button or getting this message as a denial? Scores in sig are up to date. Screenshot 2019-09-17 16.14.30.pngScreenshot 2019-09-17 16.14.07.png


12 REPLIES 12
FinStar
Moderator Emeritus

Re: No BOA CLI button?

IIRC, there are some account types that are internally coded with some risk restrictions which would explain why it would be ineligible for the CLI until past the 12-month mark.

Was this card previously secured or not? What were your FICO scores (roughly) around the time you were approved?
Message 2 of 13
AnimatorProcrastinator
Regular Contributor

Re: No BOA CLI button?

Nope, never secured. SL $2,000. My scores were probably about 10 points lower. I had just recently gotten my car loan and wanted to app some cards before the account hit my reports. I did, and still do, have quite a few inquires. I think I also had one or two accounts under 6 months old. It would make sense if they had marked me as higher risk, but I would think they would still allow me to ask for cli and just deny it. 


Message 3 of 13
Anonymous
Not applicable

Re: No BOA CLI button?

This should take you to the page when it becomes available.

 

https://secure.bankofamerica.com/myaccounts/brain/redirect.go?target=requestCreditLineIncrease

Message 4 of 13
Poppa
Established Contributor

Re: No BOA CLI button?

I can tell you me and at least 1 other person have gotten the same message. I read 1 person got a modest CLI after the 1 year mark and 3 months later got another much bigger CLI taking their limit to $20k. Hang in there
FICO SCORE 08 - TU 810 - EX 807



12/15 - First Tradeline - 12/17 - 800 Credit Score - 3/18 - Homeowner
Message 5 of 13
DCnDC
Contributor

Re: No BOA CLI button?

Yep, I got the exact same reasons when I tried for a CLI before my card was a year old. After the year mark, I went from $7k to $14k, and 3 months later went to $25k. It was a bit slower than I expected, but it happened. So definitely try back after you hit a year. 

FICO 8 (as of 8/23/2019) | EX: 823 | TU: 824 | EQ: 831
Inquiries (Total) | EX: 1 | TU: 1 | EQ: 1
Inquiries (Less than 1 year) | EX: 0 | TU: 0 | EQ: 0

Bank Americard Mastercard $90,000 | PenFed Promise Visa $39,000 | Citi Simplicity Mastercard $26,500 | NFCU More Rewards Amex $25,000 | Macy's $25,000 | Synchrony Home (Mohawk) $25,000 | NFCU Go Rewards Visa $24,300 | Citi Costco Visa $15,300 | NFCU CLOC $15,000 | PenFed Gold Visa $11,000 | Discover It $10,000 | Citi Diamond Preferred Visa $9,500 | Kohl's $3,000

Message 6 of 13
zerofire
Valued Contributor

Re: No BOA CLI button?

Bank of America as a relationship bank wants you to build a relationship. It sounds like you might just have a CC and nothing else. They are really trying to find a reason but have no way to monitor you if you do not show some finance's. Usually reason 2 is a realistic one that they would use to override reason one if there was good understanding. Reason one is also really simple where you need to wait a bit longer before they can trust you with more credit. When I first got my Cash Rewards card I had my main limit equal to your cash limit. I had banked with them for years as well at that point. They did not trust me either but were at least willing to take a risk by being my first credit card. I am sure if you let the time rack up you can get them out of their shell and comfortable. Nowadays when I call they still thank me for being a loyal customer from x year.

TU:816 12/19/24 Bank of America--EX: 809 01/03/25 Experian--EQ:836 01/06/25 myFICO--Gardening since N/A
Active:
Bank of America (Customized Cash Rewards VSC, Unlimited Cash Rewards WMC{PT}), Capital One (Discover It DC, Savor WEMC), Chase (Amazon Prime VSC, Freedom Flex WEMC [x2]), Citi (Custom Cash WEMC, Dividend MC), Citizens GreenSense WMC, Curve WEMC{S}, FNBO Ducks Unlimited VSC, GBank VSC, Imprint Rakuten AC, PenFed Pathfinder Rewards VSC, Santander Ultimate Cash Back WMC, Synchrony (OnePay Walmart CashRewards MC, PayPal Cashback WMC), UMB Simply Rewards VSC[Milford Federal], US Bank (Cash+ VSC [x2], Kroger Rewards WEMC, Pick n Save/Metro Market Rewards WEMC, Shield VC)
Wishlist: AAA Daily Advantage, AOD Signature, Aven, Bellco Colorado Rewards, Nusenda Platinum Cash Rewards, PCMCU Platinum Rewards, Redstone FCU Signature
Message 7 of 13
Anonymous
Not applicable

Re: No BOA CLI button?


@zerofire wrote:

Bank of America as a relationship bank wants you to build a relationship. 


I really wish people would stop propogating this type of response.  It's not the end all be all of why a CC won't grow with them.

 

I had no relationship with them at all other than an over a decade closed checking account before applying for a CR and being instapproved for 10K.  I hit the CLI button a few times over a year and was able to get to 65K w/o any issues.

 

When the gravy train dried up the relationship excuse came up for a denial reason.  I suspect it's more related to income vs limit though as it's 50% on the dot.  The reason is a FLUFF response to whatever you're trying to get out of them at the moment you submit your app.  

Message 8 of 13
lordbuffington
Established Member

Re: No BOA CLI button?

It's not just you. I got a lousy $1000 SL and my score has increased 40+ since the original pull. Never saw the CLI button. I used to use it weekly at my salon but stopped for a few months now because I have much higher limits on other cards. Maybe in November when it's a year old I'll try again but otherwise I'm not using it.
Message 9 of 13
jbestman007
Contributor

Re: No BOA CLI button?


@Anonymous wrote:

@zerofire wrote:

Bank of America as a relationship bank wants you to build a relationship. 


I really wish people would stop propogating this type of response.  It's not the end all be all of why a CC won't grow with them.

 

I had no relationship with them at all other than an over a decade closed checking account before applying for a CR and being instapproved for 10K.  I hit the CLI button a few times over a year and was able to get to 65K w/o any issues.

 

When the gravy train dried up the relationship excuse came up for a denial reason.  I suspect it's more related to income vs limit though as it's 50% on the dot.  The reason is a FLUFF response to whatever you're trying to get out of them at the moment you submit your app.  


I disagree. It may not be the "end all be all" but it is not "a FLUFF response" either. All you have to do is check out their new 3/12 rule that rewards people that already have a relationship with them. Yes, you got instantly approved with no previous relationship with them but maybe your profile was strong enough to justify it. I sat with a Bank of America banker and discussed credit cards for almost an hour. Some of the nuggets I got from him were really eye-opening. And yes, having accounts with them is 100 percent a factor. Especially if your profile is borderline, your prior relationship with them could be the difference between getting approved or being denied. 


Message 10 of 13
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