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Penfed webiste

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Jnbmom
Credit Mentor

Penfed webiste

Ok maybe I blind but is there no option on their website to order a new card? Got a notice to use of lose. So I figured I would put some gas in card, but I can't find my card so was just going to order another one. I can not find that option .

EXP 780 EQ 796 TU 810
Message 1 of 9
8 REPLIES 8
GhostPrototype
Valued Member

Re: Penfed webiste

"Replace Card" is an option in the left column of the funky iFrame on this page: https://home.penfed.org/v2/s/member-detail-page

 

To get there after logging in to the default Accounts page:

click on the blue text name of your credit card

click "Manage Your Card" in the upper right of the screen

Message 2 of 9
Jnbmom
Credit Mentor

Re: Penfed webiste

Thanks . Still don't see that option .

EXP 780 EQ 796 TU 810
Message 3 of 9
GhostPrototype
Valued Member

Re: Penfed webiste

I believe you... when I went to login back in to PenFed's site just now, I get trapped at some auth redirect page. Smiley Frustrated Had to use an incognito window to login again and take screenshots. Also, clicking the "Replace Your Card" option in picture 2 did nothing for me, but clicking "Manage Your Card" led to the choices in picture 3 that seem to work.

PenFed1.pngPenFed2.pngPenFed3.png

Message 4 of 9
Jnbmom
Credit Mentor

Re: Penfed webiste

Thanks finally was able to order new card. However did same exact steps for dh he got a notice too and  it won't work IMG_4491.png

 

EXP 780 EQ 796 TU 810
Message 5 of 9
Hut1
Established Contributor

Re: Penfed webiste

We had trouble using the prequal on the site last night. It kept redirecting from the new UI back to the old UI. I tried on different browsers, phone and laptop. I think they're site just has a few bugs they need to work out. 






Message 6 of 9
Shooting-For-800
Senior Contributor

Re: Penfed webiste

Website has issues.

I can only make a payment on two of my three cards.

Had to call it in.

GL!

Rebuild started in 2014  -  $100k unsecured credit in 2017  -  $500k unsecured credit in 2024.

DON'T WORK FOR CREDIT CARDS ... MAKE CREDIT CARDS WORK FOR YOU!



Message 7 of 9
Horseshoez
Senior Contributor

Re: Penfed webiste

My experience trying to replace a card on the PenFed web site is a bit different:

I went to the "Account Details" page of my card and see a tile titled "Replace Your Card", what is interesting is while the title apears to be clickable, when you click on it, nothing happens.

PenFed-ReplaceCard.png

Chapter 13:

  • Burned: AMEX, Chase, Citi, Wells Fargo, and South County Bank (now Bank of Southern California)
  • Filed: 26-Feb-2015
  • MoC: 01-Mar-2015
  • 1st Payment (posted): 23-Mar-2015
  • Last Payment (posted): 07-Feb-2020
  • Discharged: 04-Mar-2020
  • Closed: 23-Jun-2020

 

I categorically refuse to do AZEO!

In the proverbial sock drawer:
Message 8 of 9
Zoostation1
Valued Contributor

Re: Penfed webiste

PenFed's website is awful.  I have login trouble consistently on all browsers and occasionally on the app. 

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Message 9 of 9
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