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Question about Wayfair and 1 day late payment

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Anonymous
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Question about Wayfair and 1 day late payment

So the thing I have been afraid of happened.  I forgot to make a payment. I am in rebuilding mode and everything is just so tenuous right now.  I have been spot on and obsessive about checking all my accts every week because I have been so afraid of missing one of something not posting.  But, somehow, last Tuesday I forgot my Wayfair payment.  I guess with being on vacation and holiday stuff, I just got out of my normal routine. The stupid thing is, I did actually remember it on the due date of the 20th but it was not until around 9pm CST. Well, little did I know that Wayfair (and all Comenity maybe?) has  some kind of thing where their systems don't post same-day payments made after 7pm CST.  Really?  In 2016?  

 
Anyway. I frantically called and, after nearly getting in to a fight with Robo Lady  she finally told me the CS dept was closed for the day. I made the payment by phone ($100 on a $25 payment - I am paying back a large purchased that was financed) and hoped that "they" would see that it was made on the 20th, even thought it didn't post until the 21st.  I thought I had made it but, low and behold, today there is a $25 late fee on my acct.
 
Frankly,. I could not care less about the late fee, though it is stupid considering that I did technically make the payment on the due date.  I am most concerned about all of my re-building efforts and the impact this will have on that.  I don't think it will be reported to the CB's but what will happen with my Comenity cards?  The last thing I want is for them to start closing accounts just because of a non-late late payment.  
 
I am just so beside myself about this. I was near tears the other night when I realized my payment was going to show as late.  All of my hard work and this happens?  I am so mad at myself over it.  I have auto payments set up on my "big bank" cards but not my Comenity cards (only Wayfair has a balance).  
 
I have only had this account since June so it's not like I have a long pay history to fall back on with them.    Can someone talk me off the ledge?  
Message 1 of 3
2 REPLIES 2
Anonymous
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Re: Question about Wayfair and 1 day late payment

Payment has to be thirty days late for it to be reported.  Don't beat yourself up.  But if possible, set up auto pay so that you have peace of mind.

Message 2 of 3
Anonymous
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Re: Question about Wayfair and 1 day late payment

If you get a late fee, you can call them and ask them to waive it. 

Message 3 of 3
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