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Question about payment after refund is received

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Remedios
Credit Mentor

Re: Question about payment after refund is received


@mgood wrote:

@Remedios wrote:

I think I put this thread in the right forum 🤷‍♀️


If it's in the wrong forum, @Remedios will be along shortly to move it.
 . . . oh, wait Smiley Embarassed


 

Gosh, don't summon her! 

Message 11 of 17
mgood
Valued Contributor

Re: Question about payment after refund is received


@Remedios wrote:

Question is, if statement on the 20th says she owes $1800 then couple of days later card receives credit from school for $1800, is she supposed to pay statement balance then ask Discover for refund or does the balance "adjust" once credit is issued?   


So this month's statement would show an $1800 balance, that would be paid shortly thereafter, well before the due date, and next month's statement will be back to $0 balance. I don't see the problem unless you're trying to play AZEO or something.



EQ8 781, TU8 755, EX8 761 as of September 27
AZE13 - 9% Utl - New Cards: 0/6, 1/12, 5/24
Message 12 of 17
FinStar
Moderator Emeritus

Re: Question about payment after refund is received


@Remedios wrote:

Question is, if statement on the 20th says she owes $1800 then couple of days later card receives credit from school for $1800, is she supposed to pay statement balance then ask Discover for refund or does the balance "adjust" once credit is issued?  

 

It's not a big deal about paying it, just trying to avoid additional complications.  

She can just have it sit on her card as a credit but it would sit there for a very long time because she's mostly using her CSP. 

 

She can chat Discover and ask, but I'm always 😱 when I have to take CSRs word and my daughter really doesn't like to make calls.  

 

And yes, she used discover 😐 


My experience with Discover is if the sole transaction (and only balance) on the card cuts, let's say with the similar cycle date as yours (Dec 20th), a refund is processed by the vendor and gets credited back on the card say on Jan 5th, then the balance becomes $0 and there is no payment due. The system will adjust to reflect with "No Payment Due" under the Next Payment Due section -- if there was no other balance during the current cycle.

Message 13 of 17
Remedios
Credit Mentor

Re: Question about payment after refund is received


@FinStar wrote:

@Remedios wrote:

Question is, if statement on the 20th says she owes $1800 then couple of days later card receives credit from school for $1800, is she supposed to pay statement balance then ask Discover for refund or does the balance "adjust" once credit is issued?  

 

It's not a big deal about paying it, just trying to avoid additional complications.  

She can just have it sit on her card as a credit but it would sit there for a very long time because she's mostly using her CSP. 

 

She can chat Discover and ask, but I'm always 😱 when I have to take CSRs word and my daughter really doesn't like to make calls.  

 

And yes, she used discover 😐 


My experience with Discover is if the sole transaction (and only balance) on the card cuts, let's say with the similar cycle date as yours (Dec 20th), a refund is processed by the vendor and gets credited back on the card say on Jan 5th, then the balance becomes $0 and there is no payment due. The system will adjust to reflect with "No Payment Due" under the Next Payment Due section -- if there was no other balance during the current cycle.


Thank you! (Even if iTyped) 

 

Message 14 of 17
ocheosa
Valued Contributor

Re: Question about payment after refund is received


@FinStar wrote:

@Remedios wrote:

Question is, if statement on the 20th says she owes $1800 then couple of days later card receives credit from school for $1800, is she supposed to pay statement balance then ask Discover for refund or does the balance "adjust" once credit is issued?  

 

It's not a big deal about paying it, just trying to avoid additional complications.  

She can just have it sit on her card as a credit but it would sit there for a very long time because she's mostly using her CSP. 

 

She can chat Discover and ask, but I'm always 😱 when I have to take CSRs word and my daughter really doesn't like to make calls.  

 

And yes, she used discover 😐 


My experience with Discover is if the sole transaction (and only balance) on the card cuts, let's say with the similar cycle date as yours (Dec 20th), a refund is processed by the vendor and gets credited back on the card say on Jan 5th, then the balance becomes $0 and there is no payment due. The system will adjust to reflect with "No Payment Due" under the Next Payment Due section -- if there was no other balance during the current cycle.


^^^This has been my experience as well. 

 

Off topic: One interesting DP about disco's cb that i've experienced. If you earn 5% on a category charge and that charge is refunded, they've only ever clawed back 1%. As with everything credit, YEMV.

 

Hope all MyFico Fam are enjoying the Holiday Season! And Wishing All a Happy New Year!

[7/26] Scores 8/9: 800s. Util: ≤ 1%. AoOA: 18.4y, AoYA: 7m. New Acct: 1/12, 2/24. Inq/12: EQ 0, EX 1, TU 0.
TCL $741K: Personal $600K, Business $141K.
Message 15 of 17
ptatohed
Senior Contributor

Re: Question about payment after refund is received


@FinStar wrote:

@ptatohed wrote:

@FireMedic1 wrote:

@Remedios 

"If you have a rewards credit card (that is a credit card where you earn cash back or miles points when you spend) any credit card rewards you earned on a purchase that was returned, such as cash back rewards or miles, will not be awarded after your refund is processed.

Maybe you’ll like to keep your rewards. You can ask the merchant to refund you in the form of store credit. However, that means you will still have to pay for the purchase on your credit card."

https://www.discover.com/credit-cards/card-smarts/what-is-a-credit-card-refund/ 

cuban.JPG


That advice from Discover doesn't make sense to me.  They are basically saying if you want to keep your rewards now but lose them later, ask for store credit.  Unless lab fees happens to qualify for 5% CB this quarter but only 1% next quarter, what's the point in store credit which won't earn you any CB when you go to use it?  


I don't think that's the point of this discussion. Rewards really weren't in question. Lemme re-read it again 🤔


 

OK

Everyday 5% CB:
Chase prime Visa // citi CUSTOM CASH “A” // citi CUSTOM CASH “B” // citi CUSTOM CASH “C” // citi ThankYou (5% gas, lucrative spending offers) // mylowe’s Rewards // Target circle card

Rotating 5% CB:
Chase “OG” freedom Visa // DISCOVER it Cash Back // nusenda CU Platinum Cash Rewards

Everyday 4% CB:
US Bank Smartly (v1.0)

Everyday 3% / 2.2% CB:
AOD FCU Visa Signature (3%, sockdrawered) // upgrade Cash Rewards Elite (2.2%, sockdrawered)

Welcome Offer / credits only:
NFCU FLAGSHIP REWARDS (elevated Welcome Offer, annual prime credit, sockdrawered)

Hotel card:
Chase IHG ONE REWARDS PREMIER (elevated Welcome Offer, 1 free night/yr)

On my radar:
Langely FCU Signature Cash Back (5% CB monthly selectable cat) // Safe CU Cash Back+ (Quarterly rotating 5% CB cats plus bonus cats) // upgrade MyFive Cash Rewards (5% CB monthly selectable cat) // US Bank Kroger (and family) World Elite Master Card(s) (5% CB Mobile Wallet)
Message 16 of 17
tcbofade
Super Contributor

Re: Question about payment after refund is received


@FinStar wrote:

@Remedios wrote:

Question is, if statement on the 20th says she owes $1800 then couple of days later card receives credit from school for $1800, is she supposed to pay statement balance then ask Discover for refund or does the balance "adjust" once credit is issued?  

 

It's not a big deal about paying it, just trying to avoid additional complications.  

She can just have it sit on her card as a credit but it would sit there for a very long time because she's mostly using her CSP. 

 

She can chat Discover and ask, but I'm always 😱 when I have to take CSRs word and my daughter really doesn't like to make calls.  

 

And yes, she used discover 😐 


My experience with Discover is if the sole transaction (and only balance) on the card cuts, let's say with the similar cycle date as yours (Dec 20th), a refund is processed by the vendor and gets credited back on the card say on Jan 5th, then the balance becomes $0 and there is no payment due. The system will adjust to reflect with "No Payment Due" under the Next Payment Due section -- if there was no other balance during the current cycle.


^  This.

 

IF the school sends the refund to Discover.

 

For both of my daughters, any over payments were returned to the student.

 

 

Fico 8 06/01/26: EX 791, EQ 819, TU 808.
Fico 9: EX 812 04/15/25, EQ 804 04/08/25, TU 792 02/15/25.

Zero percent financing is where the devil lives...
Message 17 of 17
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