Received hand written welcome letter

[Red1Blue]

I applied for the Andrews FCU membership. After approving my membership they sent me a personalized hand written welcome letter. I guess human touch still exists in this computerized world.

[Anonymous]

no way

[Imhotrodcrazy]

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@Red1Blue wrote:

I applied for the Andrews FCU membership. After approving my membership they sent me a personalized hand written welcome letter. I guess human touch still exists in this computerized world.

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That's the kind of people you  like to do business with.  That kind of outreach will do wonders for their business.  Congrats on the approval. 

[Anonymous]

wow.  nice!  congrats.

[the_jan_b]

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@Red1Blue wrote:

I applied for the Andrews FCU membership. After approving my membership they sent me a personalized hand written welcome letter. I guess human touch still exists in this computerized world.

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**DigitalDiva falls on the floor in shock!!!**

No way!!!

[Anonymous]

I got one, too, when I joined UCF Federal Credit Union. I guess the small CUs really do like to apply a personal touch.

ETA: It's such a rarity, I saved it!!!

[Anonymous]

Wow, talk about personal relationships with customers!  Did they invite you over to dinner, too? 

[Anonymous]

Wow, that makes me want to join their CU. The fact that they take the effort to reach out to customers on a personal level like that means a lot more than fancy tv ads and tons of useless 'pre-approval' mail ever will. Too bad I'm nowhere near Andrews AFB .

[Anonymous]

That's the kind of courtesy and attention that made me move my savings from a big commercial bank to my local credit union.  Credit unions give you the best rates and the best service.

[IowaGuy]

If you fall behind, do they call you up and use your first name? "Mike, this is Tom from the CU..."