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I have two cards with Bank of America - called and asked to move the credit line ( $2500) from my Travel Rewards Card to the Cash Rewards Card ( for a total of $5500). They submitted a request.
The next day - I saw a HP on my EX report by BoA. I called them and they said that even moving credit lines between cards requires a HP .. even though that was never disclosed to me during the call!
It's weird .. I have five Chase cards and moving credit lines is like a charm with them .. no questions asked!
Which law requires a HP for credit transfer? They kept saying the credit fair act requires that!
Yep, BoA definitely wants a HP for reallocation.
I'd call customer service and request to hear the phone call conversation, they had to advise you before hand. Hope you get the HP remove. That's crazy!
@Zelaya wrote:I'd call customer service and request to hear the phone call conversation, they had to advise you before hand. Hope you get the HP remove. That's crazy!
They don't have to advise you beforehand. They have permissable purpose.
It's the same thing as a collection agency HPing any of your reports.
They don't call and ask first.
@Zelaya wrote:I'd call customer service and request to hear the phone call conversation, they had to advise you before hand. Hope you get the HP remove. That's crazy!
They did not. I was 100% sure.
My understanding is that when you ask for CLI , the rep should tell you that it will result in a HP. There's no law that requires that for CL transfer!
I cancelled my request and they submitted a request to change that HP to s SP. I also closed the other travel card since I wasn't using it!
@Involver wrote:
@Zelaya wrote:I'd call customer service and request to hear the phone call conversation, they had to advise you before hand. Hope you get the HP remove. That's crazy!
They don't have to advise you beforehand. They have permissable purpose.
It's the same thing as a collection agency HPing any of your reports.
They don't call and ask first.
CA can HP your report? That doesn't sound permissible. You didn't request to be their customer.
@B335is wrote:
CA can and will definitely hard pull your report.
Different banks have different criteria for reallocating limits. BoA will always HP if you're the one requesting it.
Never had this experience.
My work HP me on all 3 when I started there years ago (Tribal Government)
Besides that, I've never had an HP for anything other than Auto Loan or CC's. Utilities are co-op here.
Collection agencies have a permissible purpose to pull your credit without your consent. Consent is not required for a hard pull under the FCRA. A permissible purpose can be obtained by consent, but other reasons such as reviewing a collection account is sufficient to pull your credit. Not all CAs will hard pull, but they can if they want to. At least that is my understanding.
If you look at 15 U.S.C. Secttion 1681b(a)(3)(A) it states that a permissible purpose includes when one "intends to use the information in connection with a credit transaction involving the consumer on whom the information is to be furnished and involving the extension of credit to, or review or collection of an account of, the consumer."