So long Credit One

[Anonymous]

I recently changed my last name back to my maiden name and I called all my creditors to update my account and get new cards issued.  Most of them were able to update my name over the phone and told me that I would get my new card in the mail in a few days.  Wouldn’t you know that the one creditor that gave me trouble was Credit One. They told me that I needed to send the request in writing and to send a copy of the documents that changed my name.   I told them I wanted to closed both cards and then they waived the fees and a few other things so I kept the account open, but I still needed to mail the documents to change my name.  Reluctantly I put the request in writing and mailed the documents.  Today I received two letters from Credit One telling me that they updated my account to reflect my new name, however if I wanted new cards, I would have to pay twenty-five dollars per card. REALLY???? I think not.  I called them and cancelled both cards.

I’m so happy to be done with them.  They nickel and dime you for everything and the fees are the worst.

[Anonymous]

Congrats!

[Anonymous]

Good riddance. Congrats !!!!

[Anonymous]

Congrats on graduating to some better cards! That is a ridiculous charge. I'm glad you were able to tell them to go jump in a lake. 

[jawbrkr]

Ridiculous!! Good idea to close the cards and keep it moving.

[SouthJamaica]

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@Anonymous wrote:

I recently changed my last name back to my maiden name and I called all my creditors to update my account and get new cards issued.  Most of them were able to update my name over the phone and told me that I would get my new card in the mail in a few days.  Wouldn’t you know that the one creditor that gave me trouble was Credit One. They told me that I needed to send the request in writing and to send a copy of the documents that changed my name.   I told them I wanted to closed both cards and then they waived the fees and a few other things so I kept the account open, but I still needed to mail the documents to change my name.  Reluctantly I put the request in writing and mailed the documents.  Today I received two letters from Credit One telling me that they updated my account to reflect my new name, however if I wanted new cards, I would have to pay twenty-five dollars per card. REALLY???? I think not.  I called them and cancelled both cards.

I’m so happy to be done with them.  They nickel and dime you for everything and the fees are the worst.

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They're where they belong... in your rear view mirror.

[AverageJoesCredit]

Haha Lol " go jump in a lake!", gotta say @ tidegirl, that was funny and probably ranks right behind my favorite saying from this forum " Pound Sand" ! Thanks for the laugh!

Op, congrats on moving on

[Anonymous]

Good on you OP, they don't deserve your business.

My preferred saying is "go play in traffic"

[Anonymous]

Was it your annual fee they offered to waive? I have a credit one card that's almost three years old that now has a $96 annual fee, every month I'm paying $8 for that and nothing else because I don't ever use it. I just opened a discover and chase freedom last year so I'm wondering if I should call to cancel and see if they will waive that fee or how to go about it

[Anonymous]

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@smnares wrote:
Was it your annual fee they offered to waive? I have a credit one card that's almost three years old that now has a $96 annual fee, every month I'm paying $8 for that and nothing else because I don't ever use it. I just opened a discover and chase freedom last year so I'm wondering if I should call to cancel and see if they will waive that fee or how to go about it

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I would try that and if they won't waive the fee, dump the card. They are good for starting out but you have better cards now. Your positive history with them will continue to report for 10 years. You don't need them any more, and they are definitely not worth the AF!