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Synchrony weird message

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Grafton88
Established Contributor

Re: Synchrony weird message

Logged into both my Amazon Prime and Walmart and they were fine.

 

One thing I noticed is that I get sent an email from Synchrony whenever I make a mid-month payment before anything is posted.  I get the feeling they don't really like that.  It is just a vibe I get.  It makes me happy so I will continue to do it until they say STOP!!!.

Message 21 of 23
Anonymous
Not applicable

Re: Synchrony weird message


@Grafton88 wrote:

Logged into both my Amazon Prime and Walmart and they were fine.

 

One thing I noticed is that I get sent an email from Synchrony whenever I make a mid-month payment before anything is posted.  I get the feeling they don't really like that.  It is just a vibe I get.  It makes me happy so I will continue to do it until they say STOP!!!.


Good to hear, Grafton. Thanks for your thoughts and your post. Smiley Happy

 

@Anonymous @ doing what makes you happy. Agree 100% and we're the ones in the driver's seat, not the lenders. Smiley Happy

Message 22 of 23
Anonymous
Not applicable

Re: Synchrony weird message

Just an update - I received the same message five different times during the months of July and August on my Walmart account, where a block would go up once I was already I logged into my account, saying my e-mail address was incorrect, and  telling me I could not view my account until I entered the information (same information that was already correct in the system).

 

 

Then yesterday, I received this e-mail from Synchrony:

 

(I never receive e-mails directly from Synchrony, only from the specific card partner (i.e., AEO Visa):

 

 

synchrony BANK 
 

Dear Customer,

You may have missed a number of recent account-related alerts or communications related to your Walmart Credit Card credit card in the past two weeks.  These emails were delivered to your email provider, but may have been blocked before reaching your inbox.

This issue is now resolved and you should not experience further interruption of communications for your Walmart Credit Card account. However, we encourage you to log in to view your current account status as well as any payments that may be due.

While this issue is outside our direct control, we apologize for any inconvenience this may have caused.

Sincerely,

Synchrony Bank

 

 

 

Sounds as if Synchrony is having some weird technical problems on their end. I've had the same internet provider and the same e-mail address for almost ten years, and I have other Synchrony accounts, too - but only received this e-mail related to the Walmart account.

 

Funny how my other Synchrony account alerts were being delivered just fine during this time, only the Walmart card was affected.

 

Doesn't sound like an internet provider issue to me if the other Synchrony account alerts were being delivered successfully.

 

Message 23 of 23
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