@lizmariposa wrote:I got a pre-approved credit card offer from a UMB Bank today, and I have NO IDEA who they are. They don't sound terrible -- offer 20,000 bonus points if you send $1500 in 90 days and a 12 month 0% intro, with 11.99-19.99% variable APR, etc -- but I was wondering if any of you knew anything about them or had done business with them before? I'm not looking for a card for a while, but it peaked my curiosity. Thanks.
I have a credit card with them and can tell you a little about them. My card was opened through AFBA (Armed Forces Benefits Association) and managed by 5-Star Bank (Colorado) until 5-Star outsourced their cards to UMB about 15 years ago. I've product-changed it through the years and it's now the same product as their "Simply Rewards" card which pays three points per dollar spent at gas stations, grocery stores, discount stores, restaurants and fast food locations, and one point per dollar elsewhere. (One point is worth one cent.) That rewards program has been around for a few years, and when it was introduced it was even more highly competitive than it is today. One of the best parts of this rewards program is that there is no Annual Fee and also no spending caps. And with discount stores (Walmart, Target) earning 3 points per dollar, you don't have issues with Merchant Category Code conflicts like you would on some other grocery rewards. Rewards points expire after five years on that card, but there's still plenty of time to redeem. Minimum redemption is $25 (2500 points) and you can redeem for account credit, gift cards, travel, event tickets, and merchandise.
UMB (United Missouri Bank) was founded in 1902 and is the largest bank in the state of Missouri. It's also the 69th largest US bank in terms of assets (Almost $33 Billion.) It's headquarters is in Kansas City, MO. It has over 2,700 employees at 104 locations in eight states (Missouri, Illinois, Kansas, Nebraska, Colorado, Oklahoma, Texas, and Arizona.) Largest US Banks Deposit Accounts website summary
UMB also has a 1.5% cash back card (Direct Cash) and a 3% travel rewards card (Travel Select). UMB Credit Cards
They've offered me some good long-term balance transfers before when I was carrying some debt. My overall experience has been mixed but I'd generally recommend them. They didn't catch a couple of incidents of fraud on my account so I had to call them. (I've had other lenders call me before I even knew about it.) Customer service is okay, not exceptional. Their technology (website/mobile app) was way outdated until they did a major update last year. *It's better now. (*See this thread I posted. ) CLIs are hard pull. My credit limit is $25K and I was told at one point that was the maximum available.
I mainly have kept this card around because it is one of my oldest current accounts (from 1997.) And the rewards on it are respectable, even if I have other similar or better options now. They haven't seemed sensitive to closure or CLD when I've had periods of limited usage.
