US Bank Platinum Card under Review?

[Anonymous]

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@Remedios wrote:

Well, I think you have two distinct events happening concurrently.

First one is most likely fraud/identity verification process, and the second one was manual review for CLI. 

At this point, it's best if you let the process play itself. 

If you don't hear anything in three to five business days, you can call again, but I think you should just let them finish what they started. 

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Yes, the call center reps seemed kind of confused and kept transferring me. They couldn't override the block and said a "senior specialist" had to verify so you may be right.

[Anonymous]

They will contact you. But i would go into a physical branch and speak to a banking rep. Wordt case scenario is they may ask you to produce your tax forms from last year to verify income (may) but i wont worry about it too much. You triggered the system by using the card so many times so fast and asking for a increase, that all. Not to worry. 

[Anonymous]

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@Anonymous wrote:

They will contact you. But i would go into a physical branch and speak to a banking rep. Wordt case scenario is they may ask you to produce your tax forms from last year to verify income (may) but i wont worry about it too much. You triggered the system by using the card so many times so fast and asking for a increase, that all. Not to worry. 

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It was only 3 transactions though one was for $700 but I imagine that's hardly a big transaction with a card that seems designed for larger amounts. 

[Anonymous]

That may be true but it was the quickness of the purchases and asking for an increase that may have triggered the system. Its an algorithm so thats why you need to go in and talk to a person. They told you someone will contact you in a few days right? Thats because someone from their credit department will be going over your paperwork. So you will get the call so please dont try to use the card again before it really triggers the paperwork aspect. (looking into your stated income) 

[Anonymous]

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@Anonymous wrote:

That may be true but it was the quickness of the purchases and asking for an increase that may have triggered the system. Its an algorithm so thats why you need to go in and talk to a person. They told you someone will contact you in a few days right? Thats because someone from their credit department will be going over your paperwork. So you will get the call so please dont try to use the card again before it really triggers the paperwork aspect. (looking into your stated income) 

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Got it. 

They seem to have already approved my credit limit increase since it's already updated on the Online Banking and App.

[Remedios]

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@Anonymous wrote:

That may be true but it was the quickness of the purchases and asking for an increase that may have triggered the system. Its an algorithm so thats why you need to go in and talk to a person. They told you someone will contact you in a few days right? Thats because someone from their credit department will be going over your paperwork. So you will get the call so please dont try to use the card again before it really triggers the paperwork aspect. (looking into your stated income) 

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That varies for everyone. I asked for increase the day I was approved, just like OP.

I used it till it needed a nap on a day one. 

I'm not sure why you're focusing on income, that's the last thing US Bank would be looking for.

More likely culprit is ancillary report such as Sage Stream and any miscrepancy stemming from it. 

[Anonymous]

That may be true, card still doesn't work according to you so you just have to wait. I won't sweat it 

[Anonymous]

I was not focusing on income, but when any system uses the word review that means everything. 

[simplynoir]

FWIW I don't think this is an income issue here. Sagestream and Innovis are pretty good at determining what a person's financial numbers look like and just correlate that with the HPs when the application is processed

Just think you just made too many actions (charges, AU added and increase request) that were a concern on the first day you had the card that the system flagged it for manual review as @Remedios said. Had you done one or even two of those three things it might have gone by unnoticed. But put them all together and that will get someone's attention

[FinStar]

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@Anonymous wrote:

I was not focusing on income, but when any system uses the word review that means everything. 

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Not necessarily.  It's really lender-specific.  For US Bank, this is part of a fraud instance algorithm in which some additional verification or ID documents may be requested, if anything.  So, before we tell the OP to provide everything including the kitchen sink, it's best to let the process play out, or as @Remedios already mentioned upthread.

It is fairly rare when US Bank requests POI after-the-fact.  It's usually asked, if required or as part of any conditional approval, mainly with LOCs/PLOCs or some business products during the origination process.