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US Bank Secured unsuccessful upgrade/product change

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Waldemar
Regular Contributor

US Bank Secured unsuccessful upgrade/product change

So I got my ch7 discharged in June 2021. In July 2021, I opened a US Bank Platinum secured card with a 500 limit then in November 2021; I opened a US Bank Cash+ secure card. I tried to graduate both credit cards and have yet to succeed. I did some online reading, and it appears that I may have to wait up to 5 years before US Bank will graduate or even consider the request if it doesn’t happen automatically. I hope to convert to unsecured both cards and upgrade my Platinum card to the Altitude Go card. Any suggestions?

Credit Cards

Amazon Prime Store Card: $10,000 | Apple Card MC: $6,250 | Best Buy Visa: $3,000 | BCU Cash Rewards Visa Sig: $40,000 | BCU Travel Rewards Visa Sig: $15,000 | Bread Cashback AmEx: $21,000 | Bread Rewards AmEx: $14,150 | Capital One Kohls Visa Sig: $5,500 | Capital One SavorOne WEMC: $30,000 | Express Credit Card: $4,050 | Famous Footwear Credit Card: $1,650 | FNBO Platinum Visa: $950 | Helzberg Diamonds Card: $6,000 | IKEA Projekt Credit Card: $6,600 | Macy’s Amex $10,000 | PayPal Cashback WMC: $20,000 | Sam’s Club Plus WEMC: $20,000 | Suncoast CU Rewards Platinum Visa: $10,000 | Target RedCard: $1,200 | Toyota Rewards Credit Card: $10,000 | Toyota Rewards Visa Sig: $10,500 | Truist Enjoy Cash Visa Sig: $10,000 | US Bank Cash+ Secured Visa: $500 | US Bank Platinum Secured Visa: $500 | US Bank Cash+ Visa Sig: $10,000 | US Bank Smartly Visa Sig: $10,000 | WF One Key+ WEMC: $9,000

BCU Unsecured LOC 5k

BCU Auto Loan Balance $15,858.00

Rebuilding since June 2021.
Message 1 of 15
14 REPLIES 14
Tcal
Regular Contributor

Re: US Bank Secured unsuccessful upgrade/product change

I thought the US Bank cards have an automatic annual review process? I got one recently, and they've been very transparent about how the process works in app. 



Message 2 of 15
Waldemar
Regular Contributor

Re: US Bank Secured unsuccessful upgrade/product change

From what I read, the process is different with bankruptcy in the credit file. I never had any accounts with US Bank but acquired these cards after discharge.

Credit Cards

Amazon Prime Store Card: $10,000 | Apple Card MC: $6,250 | Best Buy Visa: $3,000 | BCU Cash Rewards Visa Sig: $40,000 | BCU Travel Rewards Visa Sig: $15,000 | Bread Cashback AmEx: $21,000 | Bread Rewards AmEx: $14,150 | Capital One Kohls Visa Sig: $5,500 | Capital One SavorOne WEMC: $30,000 | Express Credit Card: $4,050 | Famous Footwear Credit Card: $1,650 | FNBO Platinum Visa: $950 | Helzberg Diamonds Card: $6,000 | IKEA Projekt Credit Card: $6,600 | Macy’s Amex $10,000 | PayPal Cashback WMC: $20,000 | Sam’s Club Plus WEMC: $20,000 | Suncoast CU Rewards Platinum Visa: $10,000 | Target RedCard: $1,200 | Toyota Rewards Credit Card: $10,000 | Toyota Rewards Visa Sig: $10,500 | Truist Enjoy Cash Visa Sig: $10,000 | US Bank Cash+ Secured Visa: $500 | US Bank Platinum Secured Visa: $500 | US Bank Cash+ Visa Sig: $10,000 | US Bank Smartly Visa Sig: $10,000 | WF One Key+ WEMC: $9,000

BCU Unsecured LOC 5k

BCU Auto Loan Balance $15,858.00

Rebuilding since June 2021.
Message 3 of 15
FireMedic1
Community Leader
Mega Contributor

Re: US Bank Secured unsuccessful upgrade/product change

@Waldemar 

"If your account is in good standing while meeting certain eligibility and credit criteria, you do not have any recent bankruptcies, and you have a Social Security number connected to your account, we will proactively review it after 12 months of account history to determine if you are eligible to graduate to a traditional card."

https://www.usbank.com/customer-service/knowledge-base/KB0238524.html 

Can you try Discover that graduates?



BK Free Aug25
Message 4 of 15
Waldemar
Regular Contributor

Re: US Bank Secured unsuccessful upgrade/product change

Sadly I burned Discover, along with a few other big banks. I hope to get back with Discover and Amex at some point.

 

I may eventually end up closing the two cards with US Bank or keep them until they do graduate (whenever that is). I don't need the deposit in the secured savings, but I also have some strong credit cards including a BCU with a 10k limit, my Bread Amex with a 7.5k, and a few others. In total, close to 70k in credit card limits. I don't carry balances and always pay them in full each month. 

Credit Cards

Amazon Prime Store Card: $10,000 | Apple Card MC: $6,250 | Best Buy Visa: $3,000 | BCU Cash Rewards Visa Sig: $40,000 | BCU Travel Rewards Visa Sig: $15,000 | Bread Cashback AmEx: $21,000 | Bread Rewards AmEx: $14,150 | Capital One Kohls Visa Sig: $5,500 | Capital One SavorOne WEMC: $30,000 | Express Credit Card: $4,050 | Famous Footwear Credit Card: $1,650 | FNBO Platinum Visa: $950 | Helzberg Diamonds Card: $6,000 | IKEA Projekt Credit Card: $6,600 | Macy’s Amex $10,000 | PayPal Cashback WMC: $20,000 | Sam’s Club Plus WEMC: $20,000 | Suncoast CU Rewards Platinum Visa: $10,000 | Target RedCard: $1,200 | Toyota Rewards Credit Card: $10,000 | Toyota Rewards Visa Sig: $10,500 | Truist Enjoy Cash Visa Sig: $10,000 | US Bank Cash+ Secured Visa: $500 | US Bank Platinum Secured Visa: $500 | US Bank Cash+ Visa Sig: $10,000 | US Bank Smartly Visa Sig: $10,000 | WF One Key+ WEMC: $9,000

BCU Unsecured LOC 5k

BCU Auto Loan Balance $15,858.00

Rebuilding since June 2021.
Message 5 of 15
Tcal
Regular Contributor

Re: US Bank Secured unsuccessful upgrade/product change

Closing one of them might be beneficial, but US Bank has decent unsecured cards. Might be better to keep the smaller open & milk the cashback on utilities/cable/phone and pay in full. Keep your foot in the door for years down the line when that bankruptcy is gone.  



Message 6 of 15
FireMedic1
Community Leader
Mega Contributor

Re: US Bank Secured unsuccessful upgrade/product change

@Waldemar  You do have other cards besides these 2 secured I hope.



BK Free Aug25
Message 7 of 15
Waldemar
Regular Contributor

Re: US Bank Secured unsuccessful upgrade/product change

I sure do have other credit cards with healthy limits too. I could always have small auto-debits come out of my two US Bank cards and see if it opens other doors down the road with US Bank. I don't need the money tight up in the secured savings, and there is no true rush to get the cards graduated. I just hoped that by now, they would have.

Credit Cards

Amazon Prime Store Card: $10,000 | Apple Card MC: $6,250 | Best Buy Visa: $3,000 | BCU Cash Rewards Visa Sig: $40,000 | BCU Travel Rewards Visa Sig: $15,000 | Bread Cashback AmEx: $21,000 | Bread Rewards AmEx: $14,150 | Capital One Kohls Visa Sig: $5,500 | Capital One SavorOne WEMC: $30,000 | Express Credit Card: $4,050 | Famous Footwear Credit Card: $1,650 | FNBO Platinum Visa: $950 | Helzberg Diamonds Card: $6,000 | IKEA Projekt Credit Card: $6,600 | Macy’s Amex $10,000 | PayPal Cashback WMC: $20,000 | Sam’s Club Plus WEMC: $20,000 | Suncoast CU Rewards Platinum Visa: $10,000 | Target RedCard: $1,200 | Toyota Rewards Credit Card: $10,000 | Toyota Rewards Visa Sig: $10,500 | Truist Enjoy Cash Visa Sig: $10,000 | US Bank Cash+ Secured Visa: $500 | US Bank Platinum Secured Visa: $500 | US Bank Cash+ Visa Sig: $10,000 | US Bank Smartly Visa Sig: $10,000 | WF One Key+ WEMC: $9,000

BCU Unsecured LOC 5k

BCU Auto Loan Balance $15,858.00

Rebuilding since June 2021.
Message 8 of 15
northway
Frequent Contributor

Re: US Bank Secured unsuccessful upgrade/product change

I had a TD Cash secured card that after 5 years never unsecured even though promising that it would upon review "every month". Even with a FICO of 763, it never happened, so I wound up applying for an unsecured which was approved and closed out the secured.

 

With US Bank, I had a secured Cash+ and secured Altitude Go. Each one unsecured exactly at the 12 month mark for me. USB likes to see a FICO of at least 650+ before they'll consider unsecuring it. YMMV clearly.

Personal Cards:
Message 9 of 15
Waldemar
Regular Contributor

Re: US Bank Secured unsuccessful upgrade/product change

I just checked my FICO scores and they look alright.  My FICO Score 9 are pretty much the same. Aside from the two US Bank secured cards I have a Truist secured which will turn a year in October. Let's see what happens with that one.

Screenshot 2023-05-24 at 5.43.38 PM.png

Credit Cards

Amazon Prime Store Card: $10,000 | Apple Card MC: $6,250 | Best Buy Visa: $3,000 | BCU Cash Rewards Visa Sig: $40,000 | BCU Travel Rewards Visa Sig: $15,000 | Bread Cashback AmEx: $21,000 | Bread Rewards AmEx: $14,150 | Capital One Kohls Visa Sig: $5,500 | Capital One SavorOne WEMC: $30,000 | Express Credit Card: $4,050 | Famous Footwear Credit Card: $1,650 | FNBO Platinum Visa: $950 | Helzberg Diamonds Card: $6,000 | IKEA Projekt Credit Card: $6,600 | Macy’s Amex $10,000 | PayPal Cashback WMC: $20,000 | Sam’s Club Plus WEMC: $20,000 | Suncoast CU Rewards Platinum Visa: $10,000 | Target RedCard: $1,200 | Toyota Rewards Credit Card: $10,000 | Toyota Rewards Visa Sig: $10,500 | Truist Enjoy Cash Visa Sig: $10,000 | US Bank Cash+ Secured Visa: $500 | US Bank Platinum Secured Visa: $500 | US Bank Cash+ Visa Sig: $10,000 | US Bank Smartly Visa Sig: $10,000 | WF One Key+ WEMC: $9,000

BCU Unsecured LOC 5k

BCU Auto Loan Balance $15,858.00

Rebuilding since June 2021.
Message 10 of 15
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